Employee Retention Program Coordinator - 3rd Shift - Souderton, PA

Fortrex•Souderton, PA

54d•Onsite

About The Position

The Employee Retention Program ('ERP') Coordinator keeps our ERP program running smoothly. You will help manage the program, guide new team members through their onboarding process, and make sure orientation training is completed accurately and on time. This role is perfect for someone focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members' learning experience and attendance.

Requirements

Organized and proactive professional with a talent for coordinating and managing new hire experiences.
Skilled in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness.
Skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership.
Ability to manage the Employee Retention Program.
Ability to guide new team members through their onboarding process.
Ability to ensure orientation training is completed accurately and on time.
Ability to report ERP issues to leadership.
Ability to provide feedback to improve team member retention and attendance.
Ability to facilitate ERP training sessions.
Ability to ensure all training follows company policies.
Ability to implement, monitor, and complete the orientation training program on time.
Ability to report issues to the next level of leadership if ERP is not functioning properly at the plant.
Ability to review attendance, turnover and retention with Site Manager.
Ability to partner with ERP Manager for best practices.
Ability to comply with company policies and procedures, utilizing the escalation process when necessary.

Nice To Haves

Focus on continuous improvement.
Focus on reducing turnover.
Focus on increasing retention.
Focus on positively impacting new team members' learning experience and attendance.

Responsibilities

Handle any ERP issues, reporting them to leadership when necessary, and giving feedback to improve team member retention and attendance.
Facilitate various ERP training sessions and ensure everything follows company policies.
Ensure a positive onboarding experience for new team members.
Implement, monitor, and complete the orientation training program on time.
Report issues to the next level of leadership if ERP is not functioning properly at the plant.
Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance.
Facilitate ERP trainings using prepared resources and materials, including but not limited to: Weekly Trainer Meeting, Weekly New Hire Meeting, New ERP Trainer Onboarding, Weekly Leadership Meeting.
Review attendance, turnover and retention with Site Manager.
Partner with ERP Manager for best practices.
Comply with company policies and procedures, utilizing the escalation process when necessary.
Other duties as assigned.