Employee Research Consultant

Marsh McLennan•Montreal, QC

1d•Remote

About The Position

We are seeking a talented individual to join our Employee Research team at Mercer. This role will be based in Canada and is remote. As an Employee Research Consultant, you will support clients in the design, execution, analysis, and results interpretation of various employee listening projects including engagement and total rewards surveys, interviews, and focus groups. In this role, you will either support senior consultants or take the lead in creating survey content, conducting survey data analyses, and creating "the data-based story" that draws on insights from the data/research findings. You will be responsible for translating employee research and experience insights into strategic recommendations that drive organizational performance and long‑term talent goals, as well as assisting in client management and sales.

Requirements

Fully bilingual (English/French) capabilities
Undergraduate degree or higher
5 or more years of related experience (employee research/employee experience/engagement or other transferrable skills in human resources/talent development, client management)
Strong Excel and PowerPoint skills
Excellent analytical skills
Excellent communication skills including writing and presentation skills
Strong attention to detail
Proven client/customer experience, creative problem-solving abilities and proven business acumen
Ability to manage multiple projects simultaneously
Comfortable with business development responsibilities

Nice To Haves

Master’s degree or higher in Industrial/Organizational Psychology (or related field of study)
Comfortable speaking in public and making presentations to executives
Strong data analytics background

Responsibilities

Partner with clients in either English or French, including written deliverables, meeting facilitation and client presentations
Be a lead client advisor and/or delivery team member regarding survey content positioning in the organization, and practical business use of the survey's results
Develop expert knowledge in conducting surveys from start to finish, advising (and presenting to) senior managers on the practical use of survey processes, and data for organizational improvement
Leverage insights from data to create and deliver actionable results
Pull in and interpret data and other components to assess and determine the direction of a project, reviewing project workflow and implications of scope with project managers and project sponsors
Support the delivery team in the execution of employee research/experience solutions designed to help ensure optimum employee experience and drive needed change
Work with the client project manager and delivery team to ensure the project is delivered according to scope and on time
Contribute to Mercer’s thought leadership in research and/or client work