Employee Relations Consultant

Federal Reserve System•Richmond, VA

21h•Onsite

About The Position

As part of the People, Culture and Wellness, the Employees Relations function focuses on conflict resolution, business line consultations, and risk mitigation and strategies to maintain a harmonious and productive workforce. The Richmond Fed is looking for an Employee Relations Consultant who will help us provide guidance on workplace matters, support effective issue resolutions and help to cultivate a positive and engaging work environment. Reporting to the HR Leader for the Centers of Excellence, you will be part of a small team where your experience and expertise will be leveraged to operationalize the Bank’s vision and goals.

Requirements

Minimum of five years of Employee Relations experience, including independent ownership of complex workplace investigations and advising senior leaders on high-risk employee matters
Superb consultation, mediation and investigation experience required
Excellent interpersonal communication skills (both verbal and written)
Keen attention to detail while meeting deadlines in a fast-paced environment
Strong writing, time management, and organizational skills
Skilled relationship builder at all levels of the organization
Experience in a highly regulated environment or supporting a complex organization (e.g., financial services, higher education, healthcare) preferred

Responsibilities

Demonstrate ability to operate with a high degree of independence, sound judgment, and discretion in ambiguous or sensitive situations to execute the responsibilities of the Employee Relations Consultant role
Conduct complex, high-sensitivity workplace investigations (e.g., harassment, discrimination, retaliation, senior leadership concerns), including witness interviews, credibility assessments, and well-reasoned written findings. Experience in preparing investigation reports for legal review strongly preferred
Serve as a trusted advisor to employees and leaders on employee relations matters such as conflict resolution, performance concerns, reorganizations and workplace conduct
Research and identify emerging best practices from the external environment and recommend changes to existing practices and/or policies
Manage multiple projects concurrently for Employee Relations, including coordination of deliverables from internal and external resources and presentations to sponsors and stakeholders
Analyze employee metrics and leverage technology to illustrate the organizational health of the organization
Implement a feedback loop to drive continuous improvement, which includes sharing key themes, gaps, and training opportunities within the organization
Collaborate closely with HR, Management and Legal departments to ensure effective handling of employee relations issues in compliance with Bank policies and labor laws
Utilize a consistent framework in support of established SLAs to support the Bank’s vision
Identify and assess employee relations risk and partner with HR and Legal to develop proactive strategies to mitigate organizational and legal exposure
Provide guidance on HR policies and procedures ensuring there is consistent application across the organization