Employee Relations Specialist
About The Position
The Employee Relations Specialist serves as the primary Human Resources resource for employees and leaders during night, weekend, and off-shift operations. This position provides hands-on employee relations support, leadership coaching, policy guidance, conflict resolution, investigations, and employee engagement support within a fast-paced manufacturing environment. The Employee Relations Specialist partners closely with production leaders to ensure consistent application of company policies, timely resolution of workplace concerns, and a positive employee experience across all shifts. This role maintains a visible presence on the production floor and acts as a trusted resource for employees and supervisors. The position aligns with the organization's strategy of maintaining consistent HR support across shifts and providing real-time issue resolution.
Requirements
- Minimum of 3 years of Human Resources experience required.
- Employee relations experience in a manufacturing, distribution, or industrial environment strongly preferred.
- Experience conducting workplace investigations preferred.
- Experience supporting supervisors and frontline leaders preferred.
- Strong employee relations and conflict resolution skills.
- Excellent interpersonal and communication abilities.
- Ability to build trust and credibility with employees and leadership.
- Strong judgement and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information.
- Knowledge of HR best practices.
- Proficiency with HRIS, Microsoft Office, and related systems.
- Ability to prioritize multiple issues in a fast-paced environment.
Nice To Haves
- Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or related field preferred.
- Equivalent combination of education and relevant experience may be considered.
Responsibilities
- Serve as the primary point of contact for employee questions, concerns, and workplace issues during assigned off shifts.
- Investigate employee complaints, workplace concerns, and policy violations.
- Facilitate conflict resolution between employees and supervisors.
- Conduct interviews, fact-finding meetings, and documentation related to employee relations matters.
- Partner with HR leadership to ensure consistent application of policies and procedures.
- Escalate significant employee relations issues as appropriate.
- Provide real-time coaching and guidance to supervisors and managers regarding employee relations matters.
- Assist leaders with attendance, performance, conduct, and policy-related concerns.
- Support corrective action processes and ensure documentation is complete and consistent.
- Respond to employee concerns, escalations, and workplace incidents during off-shift hours and escalate when as appropriate.
- Assist with incident response and workplace investigations when needed.
- Support onboarding activities, new hire integration, and employee retention initiatives.
- Maintain accurate and confidential employee records and case documentation.
- Maintain a visible HR presence on the production floor through regular interaction with employees.
- Facilitate employee engagement activities and support company culture initiatives.
- Promote communication between shifts and departments to ensure consistency and alignment.
- Identify trends, concerns, and opportunities for improvement and communicate findings to HR leadership.
- Ensure compliance with federal, state, and local employment laws.
- Support adherence to company policies, procedures, and workplace standards.
- Maintain confidentiality of employee information and investigations.
- Participate in audits, compliance reviews, and policy implementation efforts as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
