Employee Relations Specialist

Philadelphia Gas Works•Philadelphia, PA

8d•Hybrid

About The Position

The Employee Relations Specialist serves as a trusted advisor to leaders and employees, providing guidance on workplace concerns and policy interpretation and conducting workplace investigations while ensuring compliance with company policies and employment laws. The position supports workplace accommodations, performance improvement plans, employee relations reporting, and training. The role is based at PGW locations in Philadelphia, Pennsylvania, and offers a hybrid work environment.

Requirements

Bachelor’s degree in human resource management, Business Administration, Labor Relations, or a related field.
One to three years of experience directly related to human resources and employee relations.
Knowledge of relevant federal, state, and local laws, including Title VII, Equal Pay, the Americans with Disabilities Act, and the Age Discrimination Act.
Interpersonal skills and the ability to maintain the highest level of confidentiality and impartiality.
Organizational skills and the ability to handle multiple tasks at once.
Effective verbal and written communication skills.
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Professional in Human Resources (PHR) designation.

Responsibilities

Receive, assess, and respond to employee concerns, complaints, and workplace issues in a timely and professional manner.
Conduct impartial workplace investigations.
Recommend responses and provide policy infraction determinations.
Represent PGW at external fact-finding hearings.
Consult with, guide, and coach management personnel on addressing policy infractions and performance issues.
Support the workplace accommodation process by case-managing accommodation requests and ensuring compliance with applicable policies.
Create and maintain spreadsheets tracking internal and external complaint status, analyze trends, and prepare reports for senior management.
Coordinate the Performance Improvement Plan process by assisting management and employees with plan development and administration for union and non-union personnel.
Conduct sexual harassment awareness, diversity, and other appropriate training sessions.
Assist in administering the Employment Utilization Committee.
Perform other special projects and assignments as requested.