Employee Relations Specialist - Experienced

FMOLHS•Baton Rouge, LA

12d

About The Position

The Human Resources Employee Relations Specialist 3 provides hands-on and strategic support to managers and team members on performance management and workplace conflict, helping cultivate an innovative, high-performing, and inclusive culture. The role advises on and conducts sensitive investigations of potential policy or Code of Conduct violations, develops Employee Relations capabilities, and leads initiatives to strengthen ER competency across assigned divisions or groups. It requires quickly identifying complex employment and employee-relations issues and developing balanced, thorough solutions aligned with organizational values. The specialist implements employee-relations strategies, coaches managers and team members on conflict resolution, conducts investigations, maintains and analyzes ER data, and partners with legal, risk, compliance, HR Business Partners, and HR Centers of Excellence. As a team leader and subject matter expert, the role establishes investigation and performance-management practices, delivers training, supports the development of the ER team and leaders, handles escalated cases, and reviews and approves termination requests for assigned groups.

Requirements

At least 5 years of Employee Relations, Labor Relations, and/or Business Partner experience.
Bachelor’s degree.
Excellent organizational skills and attention to detail, including the ability to prioritize multiple tasks and meet commitments.
Ability to write concise, clear, relevant, and persuasive correspondence, case analyses, and investigative reports.
Excellent public-speaking, training, and/or leadership communication skills.
Ability to connect quickly with people from a wide variety of backgrounds.
Comfort working in a fast-paced environment and managing ambiguity and change.
Proficiency with MS Excel, Word, SharePoint, and PowerPoint.
Knowledge of applicable state and federal laws and regulations, including EEOC, DOL, ADA, FMLA, FLSA, and HIPPA.

Responsibilities

Implement fair and consistent employee-relations strategies for an assigned portfolio.
Coach and consult on conflict resolution, facilitate problem-solving, and administer performance improvement plans and progressive discipline procedures.
Ensure disciplinary actions, suspensions, and terminations comply with policies, regulations, and laws and align with the company mission and values.
Independently conduct HR investigations, document findings, make recommendations, and close cases in a timely manner.
Maintain employee-relations data and ensure tracking systems are accurately updated.
Track, trend, and analyze employee-relations data and develop strategies with HR Business Partners and HR leaders to address trends.
Represent FMOLHS in unemployment filings, hearings, and appeals.
Partner with legal, risk, compliance, HR Business Partners, and HR Centers of Excellence as needed.
Establish best practices and frameworks for investigations and performance-management conversations.
Improve, communicate, and implement HR processes, approaches, guidelines, practices, and operating procedures related to employee relations.
Partner with the regional and health-system Employee Relations community to promote consistent practices and processes.
Create presentations and conduct manager training on employee-relations topics, including harassment, discrimination, progressive discipline, policies, and best practices.
Provide day-to-day direction and support to Employee Relations Specialists 1 and 2.
Lead complex employee-relations cases and serve as an escalation point for the ER Specialist team.
Provide ongoing competency-development training to the ER team and leaders in the assigned portfolio.
Review and approve termination requests for assigned groups.