About The Position

The Human Resources Employee Relations Specialist 3 provides hands-on and strategic support to managers and team members on performance management and workplace conflict, helping cultivate an innovative, high-performing, and inclusive culture. The role advises on and conducts sensitive investigations into potential policy or Code of Conduct violations, develops Employee Relations capabilities, and leads initiatives to strengthen Employee Relations competency across assigned divisions or groups. The position requires identifying complex employment and Employee Relations matters quickly and developing balanced, thorough solutions aligned with the organization’s cultural values. The specialist implements Employee Relations strategies for an assigned portfolio, advises on conflict resolution and performance matters, ensures employment actions comply with policies, regulations, and laws, conducts investigations, analyzes Employee Relations trends, and represents FMOLHS in unemployment matters. As a team leader and subject matter expert, the specialist establishes best practices, improves Employee Relations processes, trains managers and the Employee Relations team, provides day-to-day direction to other specialists, handles escalated cases, and reviews and approves termination requests for assigned groups.

Requirements

  • At least 5 years of Employee Relations, Labor Relations, and/or Business Partner experience.
  • Bachelor’s degree.
  • Excellent organizational skills and attention to detail, with the ability to prioritize multiple tasks and deliver on commitments.
  • Ability to write concise, clear, relevant, and persuasive correspondence, case analyses, and investigative reports.
  • Excellent public speaking, training, and/or leadership communication skills.
  • Ability to quickly connect with people across a wide variety of backgrounds.
  • Comfort working in a fast-paced environment and managing ambiguity and change.
  • Skill with MS Excel, Word, SharePoint, and PowerPoint.
  • Knowledge of applicable state and federal laws to ensure legal compliance, including EEOC, DOL, ADA, FMLA, FLSA, and HIPPA.

Responsibilities

  • Implement effective, fair, and consistent Employee Relations strategies for an assigned portfolio.
  • Coach and consult on conflict resolution, facilitate problem solving, and administer performance improvement plans and progressive discipline procedures.
  • Ensure discipline, suspension, and termination decisions comply with policies, regulations, and laws and align with company mission and values.
  • Independently conduct HR investigations, document findings, and recommend appropriate actions to close cases in a timely manner.
  • Maintain Employee Relations data and ensure tracking systems are accurately updated.
  • Track, trend, and analyze Employee Relations data and collaborate with HR Business Partners and HR leaders on strategies to address trends.
  • Represent FMOLHS in unemployment filings, hearings, and appeals.
  • Partner with legal, risk, compliance, HR Business Partners, and HR Centers of Excellence as needed.
  • Establish best practices and frameworks for investigations and performance management conversations.
  • Improve, communicate, and implement Employee Relations processes, approaches, guidelines, practices, and operating procedures.
  • Partner with the Employee Relations community across the region and health system to promote consistent practices and processes.
  • Create presentations and conduct manager training on Employee Relations topics, including harassment, discrimination, progressive discipline, policies, and best practices.
  • Provide day-to-day direction and support to Employee Relations Specialist 1 and 2 staff.
  • Lead complex Employee Relations cases and serve as an escalation point for the Employee Relations team.
  • Provide ongoing competency development training to the Employee Relations team and leaders in the assigned portfolio.
  • Review and approve termination requests for assigned groups.
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