EMPLOYEE RELATIONS OFFICER

BrightRidge•Johnson City, TN

10d

About The Position

BrightRidge is seeking an Employee Relations Officer to provide strategic oversight of a uniform system for managing personnel matters fairly, openly, and consistently while maintaining BrightRidge standards and supporting reliable service to employees and customers. The officer assists the CEO, management staff, and employees with employee relations matters, including hiring and onboarding, training and development, coaching, counseling, discipline, conflict resolution, termination, record keeping and regulatory matters, compensation and benefits administration, budgeting, performance management, policy development, communication facilitation, employee morale, safety, and security. The role works with Safety and Security to administer an effective safety program and foster an organization-wide safety culture. It also requires staying informed about employee rights and employer compliance requirements under local, state, and federal regulations, as well as keeping up to date on employment law.

Requirements

Basic computer skills in the latest version of Microsoft Office.
Knowledge of company policies and procedures.
Working knowledge of Human Resources procedures, especially wage and salary administration and current performance management philosophy and procedures.
Familiarity with the insurance industry and Medicare policies.
Dedication to operating efficiently and cost-effectively.
Keep up to date on employment law.
High degree of integrity and loyalty.
Ability to remain calm, empathetic, and soft spoken.
Strong written and oral communication skills.
Ability to read and comprehend instructions, short correspondence, and memos.
Ability to maintain the highest level of confidentiality.
Self-motivation and a strong desire to accomplish company goals and carry out company guidelines and policy.
Ability to apply common sense and understanding to written or oral instructions, deal with problems involving concrete variables in standardized situations, and demonstrate initiative.
Degree in Human Resources or equivalent experience in Human Resources.
10+ years of prior Human Resources experience with Safety responsibilities, including OSHA Safety Training, OSHA Compliance, and OSHA Laws and Regulations.

Nice To Haves

HRCI Certification and/or TVPPA HR Certification.

Responsibilities

Provide strategic oversight of a fair, open, consistent, and uniform system for managing personnel matters.
Assist the CEO, management staff, and employees with employee relations matters.
Support hiring procedures and onboarding.
Support training and development.
Handle or assist with coaching, counseling, discipline, conflict resolution, and termination.
Manage record keeping and regulatory matters.
Support compensation and benefits administration and budgeting.
Support performance management and policy development.
Facilitate communication and support employee morale.
Address safety and security matters.
Work with Safety and Security to administer an effective safety program and organization-wide safety culture.
Stay informed about employee rights and employer compliance requirements under local, state, and federal governments.