Employee Relations Officer

BrightRidge • Johnson City, TN

9d

About The Position

BrightRidge is seeking an Employee Relations Officer to provide strategic oversight of a uniform approach to personnel matters that is fair, open, and consistent with BrightRidge standards, supporting reliable service to employees and customers. The officer assists the CEO, management staff, and employees with employee relations matters, including hiring, onboarding, training and development, coaching, counseling, discipline, conflict resolution, termination, record keeping, regulatory compliance, compensation and benefits administration, budgeting, performance management, policy development, communication facilitation, employee morale, safety, and security.

The position works with Safety and Security to administer an effective safety program and organization-wide safety culture. It also requires staying informed about employee rights and employer compliance obligations under local, state, and federal regulations.

Requirements

• Degree in Human Resources or equivalent experience in Human Resources.
• 10+ years of prior Human Resources experience with responsibilities in Safety, including OSHA safety training, OSHA compliance, and OSHA laws and regulations.
• Basic computer skills in the latest version of Microsoft Office.
• Knowledge of company policies and procedures.
• Working knowledge of Human Resources procedures, especially wage and salary administration and current performance-management philosophy and procedures.
• Familiarity with the insurance industry and Medicare policies.
• Strong dedication to operating efficiently and cost-effectively.
• Stay up to date on employment law.
• High degree of integrity and loyalty.
• Ability to remain calm, empathetic, and soft-spoken.
• Strong written and oral communication skills.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to maintain the highest level of confidentiality.
• Self-motivation and a strong desire to accomplish company goals and follow company guidelines and policy.
• Ability to use common sense and understanding to carry out written or oral instructions, address problems involving concrete variables in standardized situations, and demonstrate initiative.

Nice To Haves

• HRCI Certification and/or TVPPA HR Certification.

Responsibilities

• Provide strategic oversight of a fair, open, consistent system for managing personnel matters in accordance with BrightRidge standards.
• Assist the CEO, management staff, and employees with employee relations matters.
• Support hiring procedures, onboarding, training and development, coaching, counseling, discipline, conflict resolution, and termination.
• Handle employee-relations record keeping and regulatory matters.
• Support compensation and benefits administration, budgeting, performance management, policy development, communication facilitation, and employee morale.
• Work with Safety and Security to administer an effective safety program and organization-wide safety culture.
• Stay informed about employee rights and employer compliance requirements under local, state, and federal regulations.

What This Job Offers

• Job Type: Full-time