Employee Relations Coordinator

City of New YorkNew York City, NY

About The Position

The Department of Citywide Administrative Services (DCAS) aims to make city government work effectively for all New Yorkers by managing iconic courthouses, municipal buildings, and purchasing over $1 billion in goods and services annually for more than 80 City agencies. DCAS's work ensures that all agencies can deliver on their missions, touching every facet of city government and supporting the day-to-day operations of the City of New York. Their commitment to equity, effectiveness, and sustainability guides their work in providing critical resources and support to City agencies. This includes recruiting, hiring, and training City employees; managing 56 public buildings; acquiring, selling, and leasing City property; purchasing goods and services; overseeing the greenest municipal vehicle fleet; and leading efforts to reduce carbon emissions from government operations. Working at DCAS means supporting all agencies and protecting the future of New York City. The Employee Relations unit administers employee wellness programs, manages performance management for non-managerial employees, and develops programs to improve employee engagement and quality of work life. The unit also provides counsel on DCAS policies and procedures, workplace issues, and assists with onboarding and offboarding employees. This specific position will directly support the agency's workforce and Employee Relations initiatives by providing administrative and employee-facing support across recruitment, onboarding, performance management, employee engagement, offboarding, benefits, and HR operations. Filling this position is critical to sustaining these functions and ensuring the agency can meet its workforce and operational objectives, especially given current staffing constraints.

Requirements

  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

  • Assist in the design, coordination, and implementation of employee wellness initiatives and programs.
  • Promote and coordinate wellness and engagement events.
  • Providing DCAS employees with information pertaining to health benefits/coverage, insurance, payroll, union coverage, retirement, deferred compensation and agency rules and regulations.
  • Maintain spreadsheets to track wellness program, employee participation, program outcomes, and participant feedback.
  • Assist with coordinating and facilitating workplace mediation conversations, and guidance to DCAS employees.
  • Manage and monitor the employee relations inbox and other shared inbox.
  • Scheduling and conducting new hire orientations.
  • Manage and track performance management.
  • Monitor offboarding process for separating employees.
  • Preparing job vacancy notices, and recruitment ads.
  • Data entry for various types of transactions into NYCAPS and generating various HR reports.
  • Performing specific research on HR operational issues as requested and provide advice, assistance, and follow up.
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