Employee Relations Business Partner

Apple • Tampa, FL

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About The Position

The Employee Relations Business Partner (ERBP) provides consulting and direction on employee relations matters to managers, leaders, and employees in Apple’s Retail and AppleCare organization. The role supports consistent, objective, and fair legal compliance and adherence to Apple policies in a way that fosters the Credo, in close partnership with Centers of Excellence.

The ERBP resolves complex and highly sensitive employee relations issues, including situations without established precedents, and advises and influences market leadership on critical decisions involving harassment, business conduct, terminations, and HR policies, guidelines, and practices. These decisions may have significant organizational impact and involve substantial risk.

The role also reviews employee-related decisions in response to employee concerns; investigates potential misconduct and policy violations; conducts workplace violence assessments and implements response plans; develops and implements employee relations programs, policies, and procedures; trains HR, ER, and line management; and uses ER metrics to identify trends and develop proactive strategies that cultivate positive employee relations.

Requirements

• 7–12+ years of HR experience in employee relations.
• Deep expertise in conducting investigations and skill in investigation-related documentation.
• Knowledge of local, state, and federal employment laws and regulations.
• Experience balancing multiple priorities, stakeholders, and work streams across markets.
• Ability to travel 20–30%.
• Ability to work independently and organize, plan, and prioritize.
• Ability to build strong partnerships and collaborate with managers and HR colleagues.
• Demonstrated command skills and ability to influence others.
• Exceptional communication skills, including effective listening, writing, and presentation.
• Large-corporation HR/ER experience.

Responsibilities

• Provide consulting and direction on employee relations matters to managers, leaders, and employees in Apple’s Retail and AppleCare organization.
• Partner with Centers of Excellence to support consistent, objective, and fair legal compliance and adherence to Apple policies.
• Identify, analyze, and implement resolutions to complex and highly sensitive employee relations issues, including situations without established resolution precedents.
• Advise and influence market leadership teams on critical and complex employee relations decisions, including harassment, business conduct, terminations, and HR policies, guidelines, and practices.
• Evaluate and review employee-related decisions in response to employee concerns.
• Conduct investigations regarding potential misconduct and policy violations, with varied levels of complexity.
• Conduct workplace violence assessments and implement response plans as needed.
• Develop, communicate, and implement employee relations programs, policies, and procedures.
• Conduct training for HR, ER, and line management on employee relations topics.
• Use employee relations metrics with clients to determine trends and develop proactive strategies to cultivate positive employee relations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed