Employee Relations Business Partner

Cracker Barrel • Lebanon, TN

1d

About The Position

The Employee Relations Business Partner investigates Title II and Title VII claims, advises field management on policies, procedures, personnel decisions, and regulatory compliance, and helps resolve employee relations matters. The role also promotes policy and employment-law awareness through training and communications, and collaborates with internal partners to address employee issues and claims.

Requirements

• Bachelor’s degree required.
• 2–3 years of relevant experience.
• General knowledge of employment law and human resources issues.
• General knowledge of laws regarding public accommodations.
• Excellent analytical and decision-making skills.
• Excellent written and oral communication skills.
• Strong listening and interpersonal skills, including mediation and negotiation in conflict situations.
• Strong presentation skills.
• Excellent computer skills.
• Excellent organizational skills.
• Strong project management skills, including multitasking and prioritizing to produce a solid work product.

Nice To Haves

• PHR or SPHR preferred.

Responsibilities

• Document and review initial claims and determine whether further investigation is needed.
• Conduct Title II and Title VII investigations, including interviews, evidence collection, and documentation of case facts.
• Determine whether policy violations occurred and make recommendations.
• Assist with legal discovery and serve as a fact witness in litigated cases; attend fact-finding or agency hearings and depositions when required.
• Advise field management on policy and procedure interpretation and application, including personnel decisions involving hiring, counseling, performance evaluations, leaves, accommodations, discipline, and termination.
• Ensure compliance with applicable laws and regulations and promote uniform, equitable application of company policies and procedures.
• Assist in drafting policies and procedures.
• Advise store management, district managers, and Regional Vice Presidents on employee relations issues.
• Increase awareness of policies and laws and identify and address employee relations issues.
• Facilitate employee relations and employment-law training for field management; present seminars and assist with orientation programs.
• Draft content for handbooks, the Operations Manual, and other training materials.
• Conduct on-site training and open-door sessions for hourly field employees.
• Proactively address employee issues to safeguard the company’s position and seek prompt, final resolutions when appropriate.
• Resolve employee relations claims in collaboration with relevant internal partners, including FHR, district and general managers, Regional Vice Presidents, Risk Management, Compensation, Benefits, Loss Prevention, and EAP.
• Recommend personnel disciplinary actions when necessary.

Benefits

• Competitive annual salary and annual bonus opportunities.
• Medical, prescription, dental, and vision benefits starting on day one.
• Life insurance and disability coverage.
• Paid vacation and Employee Assistance Program.
• Business Resource Groups.
• Tuition reimbursement.
• Professional development.
• Onboarding, training, and development.
• Recognition programs and employee events.
• 401(k) plan with company matching contributions after 90 days.
• Employee Stock Purchase Program.
• 35% discount on Cracker Barrel food and retail items.
• Discounts on home, travel, and cell phone services through Biscuit Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level