Business Partner, Employee Relations

Tarrant County College District•Fort Worth, TX

2d•Onsite

About The Position

The Business Partner, Employee Relations is part of a collaborative, cross-functional Human Resources team at Tarrant County College. The role provides administrative, technical, analytical, and consultative support across HR functions and requires a proactive, self-directed problem solver with strong analytical and critical-thinking skills. The position manages complex employee-relations matters, conducts workplace investigations, advises managers and employees, and supports compliance with employment laws and College policies. It works under the general supervision of the assigned department leader and is based at the Trinity River Campus. The position is not eligible for remote work. Its regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility is required because occasional evening and weekend hours may be necessary based on department needs.

Requirements

Bachelor's degree.
Five years of work experience related to the essential performance requirements.
Three years of work experience conducting workplace investigations.
Knowledge of federal and state employment laws, regulations, and best practices.
Effective written and verbal interpersonal communication skills.
Diplomacy, confidentiality, discretion, empathy, and understanding of others' needs.
Proficiency with Microsoft 365 applications and enterprise systems, including word processing, spreadsheet, and presentation software.
Ability to investigate sensitive employee-relations issues.
Ability to think critically, solve problems, and communicate effectively in a fast-paced environment with varied and unpredictable work demands.
Ability to disseminate information to individuals and groups.
Ability to analyze data and make sound recommendations based on policy, procedure, practice, and regulations.
Ability to organize and manage multiple duties in a fast-paced office environment.
Ability to meet the stated physical demands, including frequent sitting and occasional standing, walking, climbing or balancing, and lifting or moving up to 10 pounds.

Nice To Haves

Master's degree in human resources, management, or a related field.
Current SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification.
At least one year of experience performing the essential performance requirements in higher education.

Responsibilities

Manage and resolve complex employee-relations issues.
Conduct timely, accurate internal investigations in response to complaints; prepare written reports and recommend corrective actions based on policies, procedures, and established practices.
Maintain knowledge of legal requirements related to employee management and supervision, reduce legal risks, and support regulatory compliance, partnering with the general counsel as needed.
Work with management and employees to improve workplace relationships, morale, productivity, and retention.
Provide supervisors with day-to-day performance-management guidance, including coaching, counseling, career development, and disciplinary actions.
Provide guidance and interpretation of HR policies to internal and external stakeholders.
Coach and counsel managers and supervisors.
Receive and review requests for assistance with workplace complaints, performance improvement plans, and other employee-relations functions, and make appropriate decisions.
Organize, track, and report employee-relations work accurately and on time to department leadership.
Respond accurately and promptly to inquiries about policies, procedures, programs, and compliance issues.
Identify needed policy, procedure, and process changes; recommend changes and follow internal change processes.
Educate employees about employee-relations issues, including Title VII, Title IX, and applicable policies and procedures.
Provide customer service and outreach to employees regarding assigned programs, and build rapport with customers and internal and external stakeholders.
Maintain a professional appearance and positive image; attend work regularly and punctually and follow the work schedule.
Complete required Tarrant County College training and professional development.
Support the mission, values, goals, and principles of the College.
Perform other related tasks as required.