Employee Relations Advisor

Tohono O'odham Nation•Sells, AZ

3d•Onsite

About The Position

Located in Sells, Arizona, the Employee Relations Advisor works under limited supervision to integrate the organization's mission and values with employees' perceptions of the workplace and serves as a liaison between employees and management. The role requires professionalism and a commitment to internal customer service. Work is generally reviewed upon completion for alignment with organizational and departmental goals, policies, and procedures. Established guidelines allow flexibility in choosing methods, setting priorities, and planning and coordinating projects. The advisor provides employee-relations support and services to managers and directors, assists with investigations, disciplinary hearings, grievances, issue resolution, and long-term absences, and supports the Human Resources Executive Director with employment-relations case preparation and research. The role also delivers training as needed, advises employees and managers on policy, coordinates employee-relations programs, monitors satisfaction and service levels, and prepares employee communications and management updates. The position requires knowledge of Tohono O'odham culture and applicable employment laws and policies, strong customer-service and communication skills, the ability to manage confidential information and competing deadlines, and the ability to travel to meetings and events. Extended hours and weekends may be required. Physical duties include regular hand use, reaching, and talking or hearing; frequent sitting; and occasional standing, walking, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

Bachelor's degree in Human Resources or a closely related field and four years of human-resources experience in employee mediation, employment conflicts, grievances, and employment; or an equivalent combination of training, education, and work experience demonstrating the ability to perform the duties.
Knowledge of Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, and tribal laws, regulations, and requirements.
Knowledge of Tohono O'odham Nation Personnel Policies and Procedures of the Executive Branch.
Knowledge of intermediate statistical analysis, federal and state employment regulations, computer and peripheral equipment, English grammar and usage, and tactful public communication methods.
Skill in word-processing, spreadsheet, and database software.
Skill in planning, time management, collaboration, decision-making, presentations, and written and verbal communication.
Skill in providing superior customer service to internal and external customers.
Ability to handle difficult people and situations and represent the Tohono O'odham Nation Executive Branch positively when working with the public.
Ability to communicate effectively verbally and in writing and interact with people from varying social and cultural backgrounds.
Ability to establish and maintain positive working relationships with employees and the public.
Ability to work independently, prioritize workload, handle multiple tasks, and meet strict timelines and deadlines.
Ability to travel to meetings, seminars, and job fairs.
Ability to work extended hours and weekends as requested.
Ability to maintain privileged and confidential information.
A criminal background check and fingerprint check are required upon recommendation for hire to determine suitability.
May be required to possess and maintain a valid Arizona driver's license, with no DUIs or major traffic citations within the last three years.
If a driver's permit is required, must meet the Tohono O'odham Nation tribal employer's insurance requirements.
Depending on department needs, may be required to demonstrate fluency in both Tohono O'odham and English as a condition of employment.

Responsibilities

Provide professional employee-relations services to managers and directors.
Support managers and directors with investigations, disciplinary hearings, grievances, issue resolution, and handling long-term absences.
Support the Human Resources Executive Director in preparing employment-relations cases.
Conduct research to assist with case preparation.
Deliver employee-relations training when required.
Ensure employee-relations issues meet service-level agreements.
Monitor customer satisfaction and help resolve service issues through service-improvement plans.
Advise employees and managers on policy and ensure consistent implementation, with justified exceptions.
Solicit and assess employee satisfaction and prepare updates for management.
Coordinate employee-relations programs.
Prepare monthly employee communications and identify opportunities to improve the work environment.
Perform other job-related duties as assigned and contribute to a team effort.