Employee Relations Advisor

Tohono O•Sells, AZ

About The Position

The Employee Relations Advisor works under limited supervision to integrate the organization's mission and values with employees' perceptions of the workplace and serves as a liaison between employees and management. The position provides professional employee-relations services to managers and directors, supports employment-related case preparation, and helps ensure that policies are applied consistently. Work is generally reviewed upon completion and follows procedures and guidelines while allowing flexibility in selecting methods, setting priorities, and coordinating projects. The role also coordinates employee-relations programs, provides training when required, monitors service levels and customer satisfaction, and contributes to service improvements. The position is located in Sells, Arizona, and may require travel to meetings, seminars, and job fairs, as well as extended hours and weekend work when requested.

Requirements

Bachelor's degree in Human Resources or a closely related field and four years of human-resources experience in employee mediation, employment conflicts, grievances, and employment matters; or an equivalent combination of training, education, and work experience demonstrating the ability to perform the job duties.
Knowledge of Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, and tribal laws, regulations, and requirements; Tohono O'odham Nation Executive Branch Personnel Policies and Procedures; and federal and state employment regulations.
Knowledge of intermediate statistical analysis, practical computer and peripheral-equipment use, English grammar and usage, and tactful public communication methods.
Skill in word-processing, spreadsheet, and database software; planning, time management, collaboration, decision-making, presentation, and written and verbal communication; and providing superior customer service.
Ability to handle difficult people and situations, communicate effectively, maintain working relationships across social and cultural backgrounds, work independently, prioritize work, meet strict timelines and deadlines, handle multiple tasks, and maintain privileged confidential information.
Ability to travel to meetings, seminars, and job fairs, and to work extended hours and weekends as requested.
Upon recommendation for hire, complete a criminal background and fingerprint check to determine suitability for hire.
May be required to possess and maintain a valid Arizona driver's license with no DUIs or major traffic citations within the last three years; if required, meet tribal employer insurance requirements for a driver's permit.
Depending on department needs, may be required to demonstrate fluency in both Tohono O'odham and English as a condition of employment.

Responsibilities

Provide professional employee-relations services to managers and directors.
Support managers and directors with investigations, disciplinary hearings, grievances, issue resolution, and long-term absences.
Support the Human Resources Executive Director with preparation for employment-relations cases and conduct research to assist with case preparation.
Deliver employee-relations training when required.
Ensure employee-relations issues meet service-level agreements; monitor customer satisfaction and contribute to resolving service issues through service-improvement plans.
Advise employees and managers on policy, ensuring consistent implementation and justification of exceptions.
Solicit and assess employee satisfaction and prepare updates for management.
Coordinate employee-relations programs.
Prepare monthly employee communications and identify opportunities to improve the work environment.
Perform other job-related duties as assigned and contribute to a team effort.