Employee Relations Advisor

St. Jude Children's Research Hospital • Memphis, TN

2d • $60,320 - $105,040

About The Position

St. Jude Children’s Research Hospital has an exciting opportunity in Human Resources on our Employee Relations Team! We are seeking a skilled and compassionate Employee Relations Advisor to provide expertise and practical guidance on all employee and labor relations-related issues. In this role, you will have a significant impact on our hospital’s culture by handling complex employee relations matters, conducting investigations, and promoting a positive and supportive work environment. The selected candidate will need to handle difficult conversations with professionalism, mediate between different parties, and stay current on employment laws and regulatory requirements. You’ll also be instrumental in providing consultation to staff on issues related to morale, compliance, and organizational policies, ensuring adherence to the highest standards of excellence.

Requirements

• Proven experience in employee relations, workplace investigations, conflict resolution, or human resources.
• Strong understanding of labor laws, workplace regulations, and compliance requirements.
• Exceptional communication skills, with the ability to listen, analyze, and communicate complex issues clearly and effectively.
• Ability to handle difficult conversations with empathy, professionalism, and tact.
• A proactive, solution-oriented mindset with the ability to work both independently and as part of a team.
• A passion for creating a positive, inclusive workplace culture where employees feel valued and supported.
• Bachelor's Degree required.
• Minimum 2+ years of HR or related experience.
• Some experience/ working knowledge of principles and practices of ER systems and programs.
• Experience performing complex reporting and analyses.
• Experience with Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) including Google Sheets Slides.

Nice To Haves

• Workday experience preferred.
• Experience with Unions is preferred.

Responsibilities

• Lead thorough, impartial investigations into employee concerns, complaints, or potential violations of company policies, ensuring compliance with legal and regulatory standards.
• Mediate and facilitate resolutions to workplace conflicts, helping both employees and leadership navigate sensitive situations and maintain a positive work atmosphere.
• Identify, assess, and provide guidance on potential risks related to employee relations issues, minimizing legal or organizational exposure.
• Provide expert consultation to staff on issues related to morale, employee satisfaction, and regulatory requirements, ensuring compliance with laws, policies, and best practices.
• Keep up to date with changes in employment laws, labor regulations, and best practices to offer sound advice and support across the organization.
• Develop strong working relationships with internal stakeholders, including managers, employees, and senior leadership, to foster open communication and collaboration.
• Work closely with a diverse HR team, sharing insights and best practices to tackle challenges and support the success of the organization’s mission.

Benefits

• Be part of a collaborative, supportive HR team that makes a difference in the lives of our employees and the mission of St. Jude.
• Work in a dynamic environment where your contributions directly impact the success of the hospital and the experience of our employees.
• Enjoy the opportunity to build lasting relationships across all levels of the organization while solving impactful, meaningful challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level