Sr. Employee Relations Advisor

First National Bank of Omaha•Omaha, NE

7d•Hybrid

About The Position

This role will be accountable for consulting with employees and managers to deliver employment related programs and services including: addressing employee grievances; leading the employee investigation process; contributing to the delivery of workforce policies; and leveraging metrics to complete and deliver data-driven analysis. Key areas of expertise include labor and employment law, discipline, performance management, conflict resolution, compliance and communication. Employment Services: Deliver consultative services to employees and managers on a broad range of HR programs including performance management and workforce policies. Support all facets of employee relations services throughout the employment life cycle, determine and recommend exit options. In partnership with HRBP, lead employee relations work through restructures/reorganizations including selection criteria, impact analysis and exit. Participate in external and internal audit processes. This includes creating documentation, conducting research, interviewing with regulators and managing across internal stakeholders. Workforce Policies: Contribute to delivery of effective workforce policies, both HR and organizational, which align to the Operating Philosophy and support a high level of employee engagement while ensuring regulatory compliance. Ensure these policies are communicated through various channels to improve understanding and engagement (handbook, intranet, Operating Philosophy training, Fundamentals for Lawful Management training). Investigations: In alignment with the Operating Philosophy, lead employment investigations (internal, ethics hotline, EEOC charges, OSHA complaints, DOL complaints, etc) with a high degree of confidentiality and professionalism; create legally defensible process and documentation to support. Coordinate both internal and external stakeholder integrations throughout the course of the investigation process. Make decisions and/or recommendations for future action based on findings and remain engaged in ongoing action plans. Management Services: Actively participate in the development, integration and onboarding (when appropriate) of new or existing managers regarding workforce policies and services that support to ensure high levels of employee engagement and high managerial effectiveness. Employee Engagement: Work in partnership with HR business partners and HR Centers of Excellence to proactively engage the workforce. Provide diagnostic support and feedback regarding program engagement, effectiveness and opportunities for improved excellence. Continuous Improvement: Work collaboratively across Human Resources to provide input and assist in the improvement of programs related to performance management and workforce programs and policies.

Requirements

Bachelor’s Degree with focus on Human Resources, Communications, Business, or related field.
Minimum of 3- 5 years of progressive experience in HR or management role where situational assessment, influence, and problem resolution were core competencies of success.
Demonstrated working knowledge of HR programs and practices, labor and employment laws, and managerial responsibilities.
Unrestricted work authorization and not require future sponsorship.

Nice To Haves

Project management and project execution skills
High attention to detail
Ability to present multiple data points and formulate recommended solutions
Able to flex work style and function in ambiguous situations
Experience in a fast paced organization and can operate under a high degree of confidentiality and ambiguity
Proven track record or success in collaboration, influence, coaching, development and feedback across multiple stakeholder groups
Excellent interpersonal, written and verbal communication skills. Must have ability to communicate effectively, influence others, facilitate processes and coach/advise managers and employees.
Demonstrated ability to build and maintain collaborative and effective working relationships at all levels of the organization
Excellent critical thinking, analytical, problem solving and decision making skills

Responsibilities

Deliver consultative services to employees and managers on a broad range of HR programs including performance management and workforce policies.
Support all facets of employee relations services throughout the employment life cycle, determine and recommend exit options.
In partnership with HRBP, lead employee relations work through restructures/reorganizations including selection criteria, impact analysis and exit.
Participate in external and internal audit processes, including creating documentation, conducting research, interviewing with regulators and managing across internal stakeholders.
Contribute to the delivery of effective workforce policies, both HR and organizational, which align to the Operating Philosophy and support a high level of employee engagement while ensuring regulatory compliance.
Ensure policies are communicated through various channels to improve understanding and engagement (handbook, intranet, Operating Philosophy training, Fundamentals for Lawful Management training).
Lead employment investigations (internal, ethics hotline, EEOC charges, OSHA complaints, DOL complaints, etc) with a high degree of confidentiality and professionalism; create legally defensible process and documentation to support.
Coordinate both internal and external stakeholder integrations throughout the course of the investigation process.
Make decisions and/or recommendations for future action based on findings and remain engaged in ongoing action plans.
Actively participate in the development, integration and onboarding (when appropriate) of new or existing managers regarding workforce policies and services that support to ensure high levels of employee engagement and high managerial effectiveness.
Work in partnership with HR business partners and HR Centers of Excellence to proactively engage the workforce.
Provide diagnostic support and feedback regarding program engagement, effectiveness and opportunities for improved excellence.
Work collaboratively across Human Resources to provide input and assist in the improvement of programs related to performance management and workforce programs and policies.