Employee Health Operations Coordinator

Arnot Health System•City of Elmira, NY

1d•Hybrid

About The Position

The Employee Health Operational Coordinator (EHOC) supports the daily operations, program coordination, and performance improvement activities of the Employee Health Department across all entities within the health system. This position plays a critical role in ensuring the consistent delivery of employee health services, including pre-employment clearances, immunizations, health surveillance, post-exposure response, and regulatory compliance documentation. The Coordinator serves as a central liaison between Employee Health, Human Resources, Occupational Health & Safety, Infection Prevention, Volunteer Services, and Contracting teams-ensuring that every employee, volunteer, and contractor receives a seamless, coordinated, and compliant experience from onboarding through ongoing engagement. This role is methodical, detail-oriented, and designed to strengthen the infrastructure and reach of employee health programs through process standardization, data integrity, and operational excellence.

Requirements

Associate's degree in Health Sciences, Nursing, Public Health, Healthcare Administration, or related field OR an equivalent combination of education and relevant healthcare work experience in the healthcare setting.
3+ years of experience in healthcare operations, employee health, occupational health, or HR compliance support.
Knowledge of OSHA, ADA, FMLA, HIPAA, and NYSDOH requirements related to employee or occupational health programs.
Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience using electronic health or employee record systems.
Experience in multi-site healthcare systems or large organizations with complex employee health or regulatory structures.
Demonstrated ability to track, monitor, and escalate action items.
Proven track record of workflows and systems.

Nice To Haves

Bachelor's degree in Healthcare Administration, Operations Management, Health Sciences.
Certification in Occupational Health (COHC or COHN Assistant level) or related coursework in workplace safety and compliance.

Responsibilities

Support the Employee Health program and system-wide operations by ensuring all action items from audits, exposures, surveillance reviews, and process improvement initiatives are tracked, documented, and closed in a timely manner.
Monitor daily operational workflows related to employee health activities (e.g., onboarding clearance, immunization compliance, respirator fit testing, and post-exposure follow-up), escalating issues requiring clinical or leadership intervention.
Work closely with Human Resources, Occupational Safety, Workers' Compensation, Payroll, and Clinical Data teams to review dashboards, compliance reports, and workforce health trends, ensuring that site leaders have timely and accurate information for decision-making and improvement.
Facilitate communication between Employee Health, HR, and site-based teams to ensure lessons learned from exposures, audits, and onboarding opportunities are integrated into workflows and sustained across all hospitals, clinics, and departments.
Participate in the coordination of health campaigns and awareness activities (e.g., annual flu vaccination, TB surveillance, wellness programs), ensuring efficient logistics, high participation, and system-wide consistency.
Support coordination of the post-exposure management process, ensuring timely follow-up, documentation, and closure of all employee, volunteer, and contractor exposures in collaboration with the Manager of Employee Health.
Maintain accurate and confidential employee health records within the electronic health record system, ensuring alignment with OSHA, HIPAA, and NYSDOH requirements and readiness for audits or surveys.
Coordinate with operational and clinical leaders to ensure appropriate follow-up on employee health priorities (e.g. vaccination compliance).
Collaborate with Volunteer Services, Medical Staff, and contractor partners to ensure all non-employee populations meet required health standards prior to placement or engagement.
Work closely with the Manager of Employee Health to continuously improve operational workflows, identify opportunities for efficiency, and enhance the overall experience for employees, volunteers, and contractors across the system.
Assist with development and standardization of procedures, checklists, and communication tools that strengthen consistency and accountability across all entities within the Employee Health program.
Maintain spreadsheets and graphs related to all Employee Health reporting responsibilities including, but not limited to, EOC, Infection Prevention Committee, and AHPMC.
Coordinate with the Analytics Department to enter and track compliance across the system while monitoring auto-generated e-mails regarding compliance system-wide.
Provide administrative support to the Manager of Employee Health through presentation preparation assistance, administrative office functions including the answering of phone calls and the oversight of calendars, and the gathering of housed information for surveys.
Other duties as assigned.