HR Operations & Employee Relations Coordinator

Groundworks Industries•Portland, OR

22h•Onsite

About The Position

Groundworks Services is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis and want to help us move the dial forward on building an inclusive and professional cannabis culture. We are seeking a detail-oriented HR Operations & Employee Relations Coordinator to support our team by managing HR communications, coordinating employee relations processes, and maintaining accurate employee records. This role focuses on employee relations support, HR operations, and partnering with managers to ensure consistent and compliant people practices across the organization.

Requirements

1–3 years of Human Resources experience, with exposure to employee relations, investigations, or compliance preferred
Strong understanding of confidentiality and professionalism in handling sensitive employee matters
Excellent organizational skills with the ability to manage multiple priorities and deadlines
Strong communication skills, with the ability to navigate difficult or sensitive conversations
Ability to think critically, gather information, and support problem-solving in employee situations
Experience in retail, multi-location environments, or regulated industries preferred
Familiarity with HR processes, documentation, and employment practices
Must be at least 21 years of age
Valid driver's license and ability to travel between locations
Ability to obtain and maintain a valid OLCC Marijuana Worker Permit
Ability to sit and work at a computer for extended periods
Ability to travel between locations as needed
Ability to participate in in-person meetings and employee discussions
Ability to maintain focus in a fast-paced environment with frequent interruptions

Nice To Haves

Exposure to employee relations, investigations, or compliance preferred
Experience in retail, multi-location environments, or regulated industries preferred

Responsibilities

Serve as the first point of contact for HR by monitoring email and phone communications and triaging employee and manager inquiries
Conduct intake for employee concerns, gathering detailed information and supporting employee relations investigations
Assist with employee relations processes, including documentation, follow-up interviews, and case coordination
Support disciplinary actions and terminations, including preparation of documentation and participation in conversations
Maintain organized, compliant employee personnel files and documentation
Coordinate onboarding processes and facilitate weekly new hire orientation
Support employee benefits administration, including eligibility communication and system updates
Partner with HR leadership and field managers to ensure consistent application of HR practices
Assist with job postings and recruiting coordination during high-volume hiring periods