Employee Health & Benefits Production Associate

Marsh McLennan•Columbus, OH

1d•Onsite

About The Position

Marsh McLennan Agency (MMA) is seeking an Employee Health & Benefits Production Associate. MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions. This role is part of an award-winning, inclusive, Top Workplace culture, driven by talented individuals dedicated to purposeful work and meaningful impact. The Production Associate will be responsible for obtaining new clients, retaining existing clients, and building long-term relationships. They will develop and achieve maximum sales volume, generate new leads through various methods, and negotiate placement with carriers. The role involves presenting proposals, handling complex processing and claim situations, collecting premiums, promoting referral and cross-selling opportunities, and maintaining production reports. Continuous learning and professional development are expected to maintain knowledge of products and markets.

Requirements

Effective negotiation, persuasion, and sales skills, including closing the sale
Ability to effectively prospect, including cold calls
Good communication, presentation, and interpersonal skills
Ability to develop lasting client relationships
Determined, motivated by sales, achieving goals, and success
Ability to work well on your own and also as part of a team
Resilience to deal with customer rejection
Ability to develop in-depth knowledge of products and markets
Self-confident with good business sense and professional manner
Must be able to travel as necessary for client meetings, agent conventions, and other industry meetings as needed
Must learn the Agency Management System and Document Imaging System
Must have Resident State Agents License or obtain within 90 days of employment
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Nice To Haves

College degree preferred

Responsibilities

Obtain new clients, retain existing clients, and build long term relationships with all clients, both produced and assigned
Develop and achieve maximum sales volume consistent with sales projections
Actively generate new leads through community activities, attending association meetings, cold calling, obtaining expiration dates, and other means to turn leads into prospects and clients
Know available markets for various industries and coverages, effectively negotiate placement with carriers, develop relationships with carriers, evaluate coverages/cost
Present proposals to prospects and clients, ensure all needed coverages are included to protect the client, close the sale, deliver policies
Handle complex processing and claim situations with client and/or company personnel
Assist clients with policy, coverage, and service issues as needed
Collect all premiums, including audits made subsequent to policy issuance, on all new accounts produced
Actively promote referral and cross-selling opportunities
Maintain production reports and attend sales meetings
Promote agency and insurance industry in the community
Maintain professional, technical and industry knowledge by pursuing designations, attending educational classes, reviewing professional publications, establishing personal networks, participating in professional societies and company training meetings on new products