Employee Experience Concierge

Circles•Merrimack, NH

10d•Onsite

About The Position

Circles is looking for an Employee Experience Concierge who loves working with people! This role is perfect for you if you are outgoing, industrious, and have a passion for providing the highest level of service. On a typical day you will research a trip to Disney World for a family of four, write an article about local restaurants in your area, host an onsite table to promote Circles, do a virtual presentation on the concierge service for a team of 20, connect with an onsite lead for an upcoming program and finish your day with finding fun events for associates to do that evening! This is a full-time, 100% on-site position with a schedule of Monday through Friday from 8:30am to 5:00pm. Compensation for role starts at $22.00 per hour.

Requirements

Exceptional written and verbal communication skills
Confident and outgoing
Building meaningful relationships comes naturally to you.
Comfortable with computers and technology
Excellent listening and conversational skills
Strong attention to detail and the ability to follow processes 100% of the time.
Professional communicator
Tech savvy
Engaging
Excellent written and oral communication skills.
Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing
Strong verbal and written communication and organizational skills
Ability to adhere to schedule.
Active listening
Desire for continuous learning and improvement
Flexibility to adapt to changing tasks/priorities.
2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred.
High school diploma or GED required.
Proven ability to provide quality service in a fast-paced environment.
Must have reliable transportation.

Nice To Haves

prior front desk, concierge, or other hospitality experience preferred.

Responsibilities

Manage and prioritize multiple tasks daily.
Ability to meet/exceed productivity and quality standards.
Perform other miscellaneous duties as assigned.

Benefits

Medical, dental, vision Insurance starting the first day of the month after hire
Long term and short-term disability insurance paid for by Circles
401k with match
Life insurance and short/long term disability insurance paid for by Circles
Up to 15 days of PTO your first year
Paid holidays
Access to discount programs
30 day paid sabbatical every five years
HSA/FSA account eligibility
Access to Employee Assistance Program