Employee Development & Engagement Coordinator

City of Philadelphia•Philadelphia, PA

13d•Onsite

About The Position

The Office of Innovation & Technology (OIT) is seeking an Employee Development & Engagement Coordinator to provide direct administrative and operational support to executives, managers, or organizational leadership teams. This role will assist the manager in workforce development, employee engagement, talent acquisition, learning and development, performance management, succession planning, mentorship, onboarding, and retention initiatives across the organization. The Coordinator will be responsible for maintaining HR records, supporting new hires, assisting with employee relations, and ensuring compliance with employment regulations. This role offers excellent exposure to all aspects of human resources and is well suited for someone looking to build a career in HR while making a meaningful impact on the employee experience. The Coordinator will work closely with leadership and business leaders to ensure smooth HR operations – from scheduling final round interviews with Talent Acquisition through a new hire's first day, first week, and beyond – while maintaining accurate recordkeeping and supporting various HR initiatives with effective communication. This role is designed to align training initiatives with organizational goals while enhancing employee satisfaction, retention, and performance.

Requirements

Bachelor's degree program at an accredited college or university in Human Resources Management, Business Administration or any closely related field preferred
1-2 years of experience in human resources, administrative, or customer service experience preferred OR Any equivalent combination of education and experience deemed acceptable by OIT’s Human Resources Director and OIT Chief of Staff will also be considered.
Knowledge of HR practices and disciplines
Proficiency with Microsoft Office, including Word, Excel, and Access
Skills in database management, query, and reporting
Strong oral and written communication skills
Highly detail-oriented and organized
Strong organizational skills with the ability to manage multiple priorities simultaneously
Customer service orientation with the ability to interact professionally with employees at all levels
Ability to exercise sound and independent judgment
The successful candidate must be a city of Philadelphia resident within six months of hire

Responsibilities

Support recruitment, onboarding, retention and workforce development initiatives
Work with the recruiter to schedule final round interviews, coordinating candidate and interview panel availability
Draft and extend offer letters, coordinating offer logistics with the recruiter
Coordinate 30/60/90/120-day onboarding objectives
Oversee the end-to-end onboarding process for new hires, ensuring a seamless experience from pre-employment checks to their first day at work
Help new employees obtain building access badges and required system credentials ahead of their start date
Ensure equipment (laptop, phone, and workstation setup) is ordered and ready upon the new hire's arrival
Prepare to greet new employees on their first day and coordinate a welcoming, well-organized start
Send new hire welcome communications and announcements to the team ahead of the start date
Coordinate IT/OIT system access requests (email, VPN, shared drives) ahead of the new hire's start date
Assist new employees with onboarding processes, including orientation, paperwork completion, system setup, and orientation coordination
Create the new employee's first week of meetings and activities, working directly with the hiring manager to build the schedule
Conduct 30/60/90/120-day check-ins with new hires to support a smooth transition
Assist with employee engagement survey administration and follow-up action planning
Support employee recognition programs and events
Help coordinate exit interviews and the offboarding checklist for departing employees
Assist with management training, mentorship, leadership development and upskilling programs
Prepare reports and analytics including headcount, turnover and compliance metrics for leadership
Support compliance activities including I-9 verification, background checks and audit preparation
Maintain and update personnel files and HRIS records
Assist with EEO/affirmative action reporting support
Work either as part of a team or independently
Prioritize and achieve deadline goals with or without supervision