Employee Communications Manager

AmeriLife•Clearwater, FL

About The Position

AmeriLife is building a modern, employee-first communications function. The Employee Communications Manager is an editor, channel manager, connector and quality-control partner responsible for making employee communications clear, accurate, consistent and human. The role manages communications channels, calendars and workflows; builds relationships across the business to identify stories; and uses AI and emerging tools thoughtfully while applying editorial judgment to ensure published content is accurate, authentic and appropriate for the audience. The position manages employee communications across email, newsletters, the intranet, digital screens and other channels. It coordinates communications from handoff through distribution, supports internal communications platforms and engagement initiatives, and reviews channel performance to recommend improvements.

Requirements

At least 2 years of experience in internal or employee communications, corporate communications, journalism, publishing or content management.
Strong editing, proofreading, quality-control and planning skills.
Demonstrated ability to manage concurrent deliverables, deadlines, stakeholders and approval processes.
Experience with intranet platforms, email or newsletter systems, and collaboration tools such as Teams, Outlook, SharePoint, Viva Engage and Workday.
Working knowledge of Canva and ability to independently create polished, on-brand visual content using established brand kits, templates and assets.
Comfort using AI and emerging technologies in communications workflows while applying strong editorial judgment and quality control.
Analytical mindset and ability to interpret engagement data and turn insights into recommendations.
Submit a writing sample with the application.
Candidates who advance in the interview process must complete a short practical work exercise.

Nice To Haves

Bachelor’s degree in communications, journalism, public relations, English, marketing or a related field.
Experience working with multiple stakeholders in a large or matrixed organization.
Experience launching or scaling internal communications platforms.

Responsibilities

Review employee communications for accuracy, consistency, completeness, links, dates, audiences, channel requirements and alignment with approved source materials.
Edit, proofread and perform final quality checks on newsletters, emails, intranet content and other employee communications.
Review communications in context to identify gaps, conflicting information and potential employee questions.
Use AI and emerging tools to improve efficiency and quality while ensuring content is natural, audience-appropriate and not formulaic.
Build relationships across the business to identify stories that connect employees to AmeriLife’s mission, strategy and culture.
Own and maintain the Employee Communications calendar and tracker as the source of truth for plans, deadlines, channel activity and status.
Maintain a cross-channel view of email, newsletters, intranet, digital screens and other channels to support sequencing, cadence and a cohesive employee experience.
Manage assigned communications from handoff through completion, including deadlines, next steps, stakeholder reviews, approvals, distribution and escalation of blockers.
Partner with HR, IT, Finance & Accounting and other teams on employee communications.
Maintain channel operations, including intranet updates, distribution lists, facilities and event communications, and the employee story bank.
Monitor and manage AmeriLife’s employer brand presence on Glassdoor, Indeed and similar platforms.
Support implementation and adoption of internal communications platforms and practices, including developing user guides and resources.
Support employee engagement initiatives and promote AmeriLife Gives Back Foundation and community and volunteer efforts through internal channels and storytelling.
Track and analyze channel performance, identify trends and recommend improvements to content, cadence and channel strategy.