Employee Communications Manager

AmeriLife•Clearwater, FL

About The Position

AmeriLife is building a modern, employee-first communications function and is seeking an organized communicator with strong editing and quality-control skills. The Employee Communications Manager helps ensure employee communications are clear, accurate, consistent, engaging and distinctly human while managing the channels, calendars and workflows that support the communications program. The role combines editing, channel management, coordination and proactive quality control. It involves building relationships across the business to identify stories and information that connect employees to AmeriLife’s mission, strategy and culture. The manager will also use AI and emerging tools to improve efficiency while applying editorial judgment to ensure published content is accurate, authentic and appropriate for its audience. The position supports internal communications through email, newsletters, intranet, digital screens and other channels; coordinates stakeholders and approvals; supports platform adoption and engagement initiatives; and analyzes channel performance to recommend improvements. Applicants are asked to submit a writing sample, and candidates advancing in the interview process will complete a short practical work exercise.

Requirements

  • At least 2 years of experience in internal or employee communications, corporate communications, journalism, publishing, or content management.
  • Strong editing, proofreading, quality-control and planning skills.
  • Demonstrated ability to manage concurrent deliverables, deadlines, stakeholders and approval processes.
  • Experience with intranet platforms, email or newsletter systems, and collaboration tools such as Teams, Outlook, SharePoint, Viva Engage and Workday.
  • Working knowledge of Canva and ability to independently create polished, on-brand visual content using established brand kits, templates and assets.
  • Comfort using AI and emerging technologies to support communications workflows while applying strong editorial judgment and quality control.
  • Analytical mindset and ability to interpret engagement data and turn insights into recommendations.
  • Submit a writing sample with the application.
  • Candidates who advance in the interview process must complete a short, practical work exercise.

Nice To Haves

  • Bachelor’s degree in communications, journalism, public relations, English, marketing or a related field.
  • Experience working with multiple stakeholders in a large or matrixed organization.
  • Experience launching or scaling internal communications platforms.

Responsibilities

  • Review employee communications as a quality-control checkpoint, checking accuracy, consistency, completeness, links, dates, audiences, channel requirements and alignment with approved source materials.
  • Edit, proofread and perform final quality checks on newsletters, emails, intranet content and other employee communications before distribution.
  • Review communications in context to identify information gaps, conflicting details and likely employee questions.
  • Use AI and emerging tools to improve efficiency and quality, ensuring final content is natural, audience-appropriate and free of generic or formulaic AI language.
  • Build relationships across the business to uncover stories and content connecting employees to AmeriLife’s mission, strategy and culture.
  • Own the Employee Communications calendar and tracker as the source of truth for planned communications, deadlines, channel activity and status; use it to anticipate needs and move work forward.
  • Maintain a cross-channel view across email, newsletters, intranet, digital screens and other channels to support thoughtful sequencing, cadence and a cohesive employee experience.
  • Own assigned communications from handoff through completion, tracking deadlines and next steps, coordinating stakeholder reviews, facilitating approvals and distribution, and escalating blockers.
  • Partner with HR, IT, Finance & Accounting and other teams to coordinate employee communications.
  • Maintain channel operations, including intranet updates, distribution lists, facilities and event communications, and the employee story bank.
  • Monitor and manage AmeriLife’s employer brand presence on Glassdoor, Indeed and similar platforms.
  • Support implementation and adoption of new internal communications platforms and practices, including developing user guides and resources.
  • Support employee engagement initiatives and promote AmeriLife Gives Back Foundation and community and volunteer efforts through internal channels and storytelling.
  • Track and analyze channel performance, identify meaningful trends, and recommend improvements to content, cadence and channel strategy.

Benefits

  • Paid time off (PTO).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Retirement savings.
  • Disability insurance.
  • Life insurance.
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