Employee Benefits Coordinator

Brown & Brown Insurance•Tallahassee, FL

2d•Onsite

About The Position

The Employee Benefits Coordinator serves as the secondary service contact for the Account Manager and acts as support for the benefits department. This position is primarily responsible for assistance with data entry and day-to-day servicing under the supervision of the Department Team Leader and Account Managers as assigned. Works closely with all department teammates to ensure day-to-day service needs are met.

Requirements

High School diploma or equivalent
Computer literate and proficient with MS Office Suite
Exceptional telephone demeanor and e-mail etiquette
Ability to maintain a high level of confidentiality
Professional business attire

Nice To Haves

Willing to obtain Florida 2-15 license and to satisfy licensing continuing education requirements once obtained (preferred)
Associate or bachelor’s degree (preferred)

Responsibilities

Operate a personal computer and appropriate software packages. Above average skills with MS Excel, PowerPoint and Word documents.
Must be responsive to all emails. All emails should be responded to within 24 hours of receipt.
Drafting, constructing, and reviewing various reports for customer / prospect presentations including demographic and financial analysis as assigned accordingly.
Manage and maintain Benefits Account Management (BAM) System.
Maintain monthly expiration reports.
Create and deliver monthly customer communications as needed.
Assist Account Managers with annual renewal process, census preparation, open enrollment, and new business implementation.
Maintain effective information management between Account Manager, Producer, Customer and Carrier through all applicable means of communication.
Ensure all applicable data is kept accurate and files maintained in BAM.
Promote teamwork, positive attitude, and commitment to department/agency goals.