Employee Assistance Program Advisor

Zachry Group•San Antonio, TX

2d•Onsite

About The Position

Zachry is seeking an Employee Assistance Program Advisor (Bilingual) for our home office in San Antonio, TX. The EAP Coordinator will support the Zachry employee community by providing resources and referrals. The EAP Advisor does not provide direct clinical care.

Requirements

Master’s degree in Counseling, Social Work, Ecumenical Studies or equivalent field of study
Bilingual (Spanish)
Licensed MSW, LPC, LCSW, LCDC or equivalent field of study applicable to the EAP profession
1 – 5 years’ experience based on master level area of study or chaplaincy field
Ability to communicate efficiently and effectively both verbally and in writing
Experience with Microsoft (PowerPoint, Word, Excel)
Ability to travel overnight as needed

Nice To Haves

1-3 years of experience in the EAP profession
Certified CEAP or Certified Chaplain

Responsibilities

Provide bilingual in-person, telephonic and email assistance to employees and their family members
Research information, resources and referrals for employees and their family members
Provide presentations regarding the EAP program and other work/life topics
Continually promote the EAP program throughout the organization
Develop and maintain relationships with business units
Conduct occasional site visits and hospital visits
Maintain case records in a Case Management System (CMS)
Collaborate with departments on projects and initiatives related to employee well-being
Be accessible to management by phone and/or email for critical incident consult and response 24 hours per day, 7 days per week (including holidays)
Maintain confidentiality and be trustworthy
Operate with ecumenical sensitivity, have an open-mind and be empathetic
Exhibit professionalism and compassion in their daily work within the corporate environment
Have the ability to connect with people from various backgrounds
Be a calming presence in stressful situations