Employee Accommodations Manager

University of Maryland Global Campus

4d • $73,000 - $83,000 • Remote

About The Position

The Employee Accommodations Manager leads the design, administration, and continuous improvement of the organization’s employee accommodations program. This role is the institutional subject matter expert on ADA, ADAAA, Section 504, and related employment laws, managing complex accommodation cases, directing the interactive process, and ensuring consistent and compliant accommodation decisions. The position works with a high degree of independence and provides consultative guidance to leadership, HR partners, and managers to support an inclusive and accessible workplace.

The role manages and adjudicates accommodation requests, assesses medical documentation and functional limitations, and determines feasible accommodations, approvals, denials, or alternatives. It also develops and maintains program policies and documentation, advises on compliance and risk mitigation, and delivers training to supervisors and departments.

The position is full-time, exempt, regular, Pay Grade 1.4, and located stateside remote. A bachelor’s degree in Human Resources, Psychology, Social Sciences, Disability Studies, Special Education, or a related field is required, along with 3–5+ years managing employee accommodations or disability services. No certifications are required. Experience in regulated or higher education environments, assistive technology coordination, and relevant HR or ADA certifications are preferred. Applicants should include a cover letter and resume.

Requirements

• Bachelor’s degree in Human Resources, Psychology, Social Sciences, Disability Studies, Special Education, or a related field.
• 3–5+ years managing employee accommodations or disability services.
• Skills in ADA and employment law application, medical documentation analysis, case management, policy development, training facilitation, and HRIS or accommodation system utilization.
• Submit a cover letter and resume.

Nice To Haves

• Experience in regulated or higher education environments.
• Assistive technology coordination experience.
• Relevant HR or ADA certifications.

Responsibilities

• Manage and independently adjudicate accommodation requests, including complex and high-risk cases, in accordance with ADA/ADAAA, Section 504, and applicable laws.
• Lead the interactive accommodation process, partnering with employees, managers, HR, and Legal to identify reasonable and effective solutions.
• Review and interpret medical documentation and functional limitations; determine accommodation feasibility, approvals, denials, or alternatives.
• Develop, implement, and maintain accommodation policies, procedures, templates, and documentation standards.
• Serve as the primary consultant and advisor to leadership and HR on accommodation-related matters, risk mitigation, and compliance strategy.
• Deliver training and guidance to supervisors and departments on legal obligations and best practices.

Benefits

• 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years).
• Health care coverage, including medical with vision, dental, and prescription plans for individuals and families.
• Term life insurance, accidental death and dismemberment insurance, and long-term disability insurance.
• Flexible spending accounts for medical and dependent care expenses.
• Retirement plan options through the Optional Retirement Program or Maryland State Retirement and Pension System.
• Supplemental retirement plans, including 401(k), 403(b), 457(b), and Roth options; the university does not provide matching funds.
• Tuition remission for regular exempt staff; spouses and dependent children may qualify for undergraduate tuition remission after two years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager