Accommodations Coordinator

TEKsystems • Beaverton, OR

6d • $44 - $44 • Hybrid

About The Position

The Accommodations Coordinator serves as an experienced Workplace Accommodations Consultant, leading workplace accommodation program administration and advising employees, managers, HR partners, and business leaders throughout the accommodation process. The role independently manages complex accommodation cases, facilitates the ADA interactive process, evaluates reasonable accommodation options, and provides guidance on disability-related employment matters. It partners with employees, managers, healthcare providers, Employee Relations, Legal, Leave teams, and other functions to develop effective solutions while ensuring compliance with applicable laws.

The position manages accommodation requests from intake through resolution, reviews medical documentation, assesses essential job functions and workplace barriers, recommends and implements accommodations, monitors ongoing arrangements, and maintains confidential case records. It also advises leaders on implementation, operational impacts, and potential undue hardship; supports escalated cases; contributes to manager education; analyzes trends and metrics; assists with audits, policies, training, and special projects; and tracks legislative and regulatory developments.

This is a contract position based in Beaverton, Oregon, with a hybrid workplace arrangement. The listed pay is $44.00 per hour. Benefits may be available to eligible workers and may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

• At least 5 years of experience administering workplace accommodations, disability management, leave administration, employee relations, or a related function.
• Demonstrated expertise in ADA compliance, the interactive process, reasonable accommodation assessments, and applicable employment laws.
• Ability to independently manage complex accommodation cases and provide consultative recommendations to leaders and stakeholders.
• Strong analytical, investigative, case management, and decision-making skills.
• Excellent verbal and written communication skills, including the ability to handle sensitive situations professionally, objectively, and confidentially.
• Strong stakeholder management skills and the ability to influence outcomes across multiple organizational levels.
• Ability to exercise sound judgment in complex and sensitive situations.
• Ability to balance employee advocacy with business needs and compliance requirements.
• Strong organizational and case management capabilities.
• Ability to manage competing priorities and deadlines in a fast-paced environment.
• Professionalism, confidentiality, discretion, and a commitment to an inclusive, positive employee experience.

Nice To Haves

• Experience supporting a large, multi-state workforce.
• Experience partnering closely with Legal and Leave Administration teams.
• Experience with accommodation management systems, Workday, and case management tools.
• Professional certifications such as PHR, SPHR, SHRM-CP, SHRM-SCP, CLMS, CDMS, CRC, or equivalent.
• Experience in retail, manufacturing, distribution, corporate, or other complex operational environments.

Responsibilities

• Serve as the subject matter expert and primary contact for workplace and leave-related accommodation requests.
• Manage a high-volume caseload from intake through resolution, ensuring timely, consistent, and compliant outcomes.
• Lead the ADA interactive process by evaluating medical documentation, essential job functions, workplace barriers, and potential accommodation solutions.
• Assess requests and recommend solutions that balance employee needs, business operations, and legal requirements.
• Analyze complex accommodation scenarios, identify risks and implementation challenges, and develop practical, sustainable solutions.
• Review medical certifications and supporting documentation to determine eligibility, effectiveness, and whether additional information is needed.
• Partner with employees, managers, and cross-functional stakeholders to implement approved accommodations and address related concerns.
• Monitor ongoing accommodations and conduct periodic reviews to ensure they remain effective, appropriate, and operationally viable.
• Maintain accurate case documentation while protecting confidentiality and complying with laws and company policies.
• Advise managers and HR Business Partners on accommodation obligations, disability compliance, return-to-work strategies, and workplace inclusion.
• Advise leaders on accommodation implementation, operational impacts, and potential undue hardship considerations.
• Collaborate with Human Resources, Legal, Employee Relations, Leave Administration, Benefits, Occupational Health, and external vendors.
• Support escalated, complex, and high-risk matters through detailed analysis, stakeholder alignment, and strategic recommendations.
• Contribute to manager education and training on accommodations and disability inclusion.
• Ensure compliance with the ADA, FMLA, PWFA, PUMP Act, and applicable federal, state, and local regulations.
• Maintain accommodation tracking systems, case files, and documentation accurately.
• Analyze accommodation trends, produce reports, monitor metrics, and recommend process improvements.
• Assist with audits, policy development, training initiatives, and projects that strengthen accommodation and disability management programs.
• Stay informed about legislative and regulatory developments affecting workplace accommodations and disability management.

Benefits

• Medical, dental, and vision coverage, if eligible.
• Critical illness, accident, and hospital coverage, if eligible.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
• Voluntary life insurance and AD&D coverage for employees and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Spending Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off or leave, which may include PTO, vacation, or sick leave, if eligible.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed