Manager-Employee Leave and Accommodations

Northeast Georgia Health System•Gainesville, GA

About The Position

The Manager, Employee Leaves & Accommodations manages compliance and administration of Northeast Georgia Health System’s light duty, leave, and accommodations programs, including FMLA, short- and long-term disability, military leave, and workplace accommodations under the ADA and PWFA. The role develops and assesses effective processes that provide quality support to employees and management, oversees and guides the Leave Team, and partners with the third-party leave administrator to resolve complex cases. Advanced knowledge of federal and state leave laws and regulations is required to maintain compliance. The manager also develops and facilitates training and educational tools for employees and management on leave and accommodation processes, procedures, and legal considerations. The position requires a bachelor’s degree and at least five years of Human Resources experience, including at least three years focused on absence management administration. Preferred qualifications include an HR certification and two years of managerial experience. The role requires advanced knowledge of leave laws, strong organizational and communication skills, the ability to manage multiple priorities in a fast-paced, high-volume environment, and proficiency with Microsoft Office.

Requirements

Bachelor’s degree.
At least five years of experience in Human Resources, including at least three years focused on absence management administration.
Advanced knowledge of leave laws and regulations, including FMLA, ADA, PWFA, and state-specific leave laws.
Strong organizational, communication, and interpersonal skills.
Ability to manage multiple priorities in a fast-paced, high-volume work environment.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Nice To Haves

HR certification, such as SHRM-CP, SHRM-SCP, SPHR, or PHR.
Two years of previous managerial experience.

Responsibilities

Lead the Leave Team, including day-to-day operational support, hiring, onboarding, training, performance reviews, and performance management.
Establish workflows, processes, and procedures that create an efficient, effective, and personalized experience.
Develop and oversee the return-to-work process for employees returning from FMLA or other leaves.
Handle complex leave cases and provide expert advice and guidance on difficult or sensitive situations.
Manage relationships with third-party administrators and vendors to ensure quality, cost-effective leave, accommodation, and disability services.
Conduct recurring case management meetings to update leaders, Human Resources Business Partners, and Employee Relations Consultants on open leave cases.
Manage cases involving the interactive process for reasonable accommodations, internally managed cases, and return-to-work assignments.
Collaborate with the Director, HRBP, and department manager to assess undue hardship or indefinite leave status, minimize risk, and ensure legal compliance.
Develop and help facilitate training and educational tools for employees and management on leave policies, processes, and procedures.
Maintain current knowledge of leave and accommodation laws and regulations to ensure organizational policies and procedures comply.
Identify improvement opportunities and conduct routine risk assessments concerning leave and accommodation processes.
Analyze leave and accommodation data to identify trends, gaps, and educational and improvement opportunities.
Ensure confidentiality and security of employee data.
Perform other related duties as assigned.