Emerging Accounts Strategy Assistant Manager

Glovis • Irvine, CA

5d • Onsite

About The Position

The Assistant Manager - Strategy & Emerging Accounts supports the development, coordination, and execution of governance, strategic planning, contract administration, and performance management activities for non-Hyundai Motor Group customer accounts. This role works closely with the Manager/Senior Manager and cross-functional teams, including Commercial, Operations, Legal, Finance, Corporate Planning, and other functional owners, to ensure account strategies, contract requirements, operational assumptions, KPI expectations, and profitability considerations are clearly documented, monitored, and escalated as needed. The Assistant Manager supports the account governance lifecycle by coordinating strategic planning inputs, business case development, contract readiness, KPI/profitability reporting, change control, issue tracking, and governance preparation. This role also supports strategy execution by evaluating growth opportunities and financial impacts. Success in this position requires strong analytical capability and the ability to translate strategic, contractual priorities into clear execution.

Requirements

• Bachelor's Degree Required
• 6 - 9 Years of Experience in Business & Data Analysis, Project Management Required
• Excellent written and communication skills to collaborate with cross-functional teams Required
• Proficient in MS Office (Excel, Word, PowerPoint, other database systems) Required
• Administrative Proficiency Required
• Project Coordination & Management Experience Required
• Reporting and Documentation Experience Required
• Time Management & Detail Orientation Required
• Basic Financial Literacy (Reference to financial statements and models) Required
• Process Improvement Mindset and Problem Solving Skills Required

Nice To Haves

• 7 - 11 Years of Experience in Business & Data Analysis, Project Management Preferred

Responsibilities

• Support Manager/Senior Manager in developing account strategies, business cases, executive summaries, and decision-support materials for Emerging Accounts
• Analyze account, market, operational, and financial inputs to support evaluation of growth opportunities, service expansion, profitability trends, and account priorities
• Track strategic initiatives, key milestones, open issues, decision points, risks, and follow-up actions to support execution readiness
• Support development of account road maps, governance frameworks, and improvement plans under Manager/Senior Manager direction
• Coordinate with Commercial, Operations, Finance, and Corporate Planning to collect inputs related to account performance, operational constraints, risks, dependencies, and scalability
• Coordinate Emerging Account contract lifecycle activities, including MSA, SOW, WO, renewal, amendment, and change request support
• Review and organize cross-functional inputs to help ensure contract scope, deliverables, assumptions, exclusions, billing triggers, controls, and execution requirements are clearly documented
• Support contract readiness reviews by validating alignment between contract requirements, operational capability, billing structure, cost assumptions, and P&L expectations
• Identify contract execution gaps, unclear ownership, scope misalignment, unresolved assumptions, or customer-facing risks for escalation
• Support Manager/Senior Manager and Finance in reviewing account profitability, cost drivers, billing gaps, and margin-impacting risks
• Compile and analyze KPI and profitability reporting inputs for non-group customer accounts, including volume trends, service exceptions, accessorial activity, claims exposure, cost-to-serve, direct costs, indirect cost allocation, and margin performance
• Maintain corrective action logs and coordinate follow-up with Commercial, Operations, Finance, and functional owners
• Support monthly and quarterly business review preparation by organizing performance data, documenting variances, and preparing draft reporting material
• Provide structured visibility into account health, KPI performance, profitability trends, and open issues status
• Produce recurring management reporting for Emerging (non-HMG) accounts by developing PowerPoint-ready executive summaries and Excel-based reporting packs covering contract status, governance health, KPI/volume trends, and profitability
• Maintain standardized dashboards and an issues/actions/decisions log
• Provide both high-level leadership views and deeper-drive analysis (exceptions, margin drivers, scope drift), escalating execution and profitability risks with recommended next steps in partnership with Commercial, Operations, and Finance
• Respond to urgent ad-hoc data or document requests, delivering clear, timely outputs
• Identify opportunities to streamline administrative processes and propose comprehensive templates or workflow enhancements
• Assist in periodic process reviews, gathering feedback, and updating standard operating procedures
• Other duties as assigned

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level