Emergency Solutions Case Facilitator

Northeastern Center Inc • Auburn, IN

8d

About The Position

The Emergency Solutions Case Facilitator is a team member supervised by the Emergency Solutions Team Manager. The role provides crisis intervention services on call 24/7/365 through telephone, face-to-face, and telehealth interactions with clients. The facilitator also serves as a community liaison between Northeastern Center and referral sources, follows up on previous emergency calls, and maintains positive working relationships with referral sources such as hospitals and nursing homes.

Requirements

• Bachelor's degree related to mental health.
• Lived experience, defined as personal experience in one's own mental health or substance use recovery, or direct experience supporting a loved one in their recovery journey.
• Must obtain Certified Peer Support Professional Certification within 90 days of hire.
• Must possess a valid state-issued driver's license.

Responsibilities

• Provide on-call crisis intervention services 24/7/365.
• Interact with clients by telephone, face-to-face, and telehealth.
• Act as a community liaison between Northeastern Center and referral sources.
• Follow up on previous emergency calls.
• Maintain positive working relationships with referral sources, including hospitals and nursing homes.

Benefits

• Excellent benefits.

What This Job Offers

• Job Type: Full-time