Emergency Shelter Coordinator

Columbus House • Middletown, CT

7d

About The Position

The Emergency Shelter Coordinator provides supervision, program oversight, and training to Residential Support Specialists at the Wallingford Emergency Shelter. The shelter’s purpose is to save lives during the harshest winter months by providing compassionate care for vulnerable residents of the Middlesex and New Haven areas. This is a seasonal, full-time role running from December 1, 2026, through March 31, 2027. The schedule is 35 hours per week, Monday through Friday, 3:00 p.m. to 10:00 p.m. The position pays $28.00 per hour and offers no benefits. The role reports to the Manager of Middlesex Emergency Services.

Requirements

• Demonstrated ability to supervise, lead, manage, motivate, and direct staff and clients.
• Strong time-management and organizational skills.
• Awareness of mental health, substance abuse, and dual-diagnosis issues.
• Knowledge of area network providers.
• Computer literacy.
• Cultural competence.
• Ability to work within a team and promote teamwork.
• General understanding of crisis intervention skills, confidentiality, boundaries, and universal precautions.
• Ability to foster a Harm Reduction philosophy in the work environment.
• Strong empathic skills.

Nice To Haves

• Knowledge of residential services for the homeless population is preferred.

Responsibilities

• Train and supervise Residential Support Specialists at the Wallingford Emergency Shelter.
• Provide program oversight to ensure consistent and continuous services and daily operations.
• Facilitate supervision and team meetings as needed.
• Attend all Shelter and Outreach CAN meetings.
• Review and complete staff scheduling and required documentation, including intakes, discharges, daily rosters, incident reports, daily logs, and infraction forms.
• Coordinate and collaborate with other agencies and the Columbus House management team.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed