Emergency Services Technician – Water Mitigation & Restoration

Rainbow Restoration of Columbia, Charleston, Hilton Head, Greenville, Richmond, Charlottesville, and Harrisonburg•Wade Hampton, SC

2d•$18 - $27•Onsite

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About The Position

This is an opportunity to build a long-term career within the Restoration Industry. Rainbow Restoration is looking for career-oriented individuals who are eager to learn, grow, and develop into future leaders within the organization. Many technicians go on to lead teams, manage projects, and grow into leadership roles throughout the company. The ideal candidate is self-driven, enthusiastic, hardworking, and motivated to make a quality difference within our territories while helping customers during some of the most difficult situations they may experience. An Emergency Services Technician is a key component of our restoration team, responsible for responding to residential and commercial property losses related to water, mold, fire, storm, and other emergency situations. This role focuses heavily on water mitigation, structural drying, mold remediation, containment, demolition, and disaster cleanup while helping customers restore their homes and businesses after unexpected losses. This position is ideal for someone who thrives in fast-paced environments, enjoys physical and hands-on work, takes pride in helping others, and can maintain urgency and professionalism during emergency situations.

Requirements

Not afraid to roll up your sleeves and get dirty
Strong work ethic with a positive, team-oriented attitude
Empathy, professionalism, and strong customer service skills
Eagerness to learn and grow within the Restoration Industry
Ability to work independently while also thriving in a team environment
Comfortable working in emergency response situations and fast-paced environments
Strong verbal and written communication skills
Valid Driver’s License with a clean driving record
Ability to pass a drug test and extensive background screening
Ability to lift and/or move up to 100 pounds
Comfortable standing, walking, climbing, bending, and working at elevated heights or in confined spaces such as crawlspaces and attics while wearing PPE
Comfortable working around demolition debris, moisture-damaged materials, and varying environmental conditions
Ability to work overtime, participate in on-call rotations, and travel statewide as needed

Nice To Haves

IICRC Certifications are a plus but not required

Responsibilities

Respond to residential and commercial emergency losses involving water, mold, fire, storm, and other property damage
Perform water mitigation services according to IICRC standards and company procedures
Become proficient in water extraction, structural drying, mold remediation, containment setup, demolition, and disaster cleanup
Operate restoration equipment including air movers, dehumidifiers, extraction units, HEPA filtration devices, and moisture detection tools
Work with power tools and perform demolition work as needed throughout mitigation projects
Monitor drying progress and document moisture readings, equipment usage, and job updates accurately
Establish and maintain schedules to ensure services are completed efficiently and on time
Communicate professionally with customers regarding scope of work, expectations, timelines, and necessary documentation
Maintain accurate job documentation including notes, sketches, photos, and equipment counts
Ensure job sites remain clean, safe, and compliant with company and OSHA standards
Maintain company vehicles, tools, and restoration equipment to ensure operational readiness
Participate in emergency on-call rotations including nights, weekends, and holidays as business demands require
Travel throughout state with potential overnight stays when needed to support operations
Cross-train in related restoration services including contents cleaning, carpet cleaning, and reconstruction support
Perform additional operational duties and emergency response tasks as assigned