Emergency Services Education & Compliance Officer

Randolph CountyAsheboro, NC
Onsite

About The Position

Performs skilled technical work in planning, organizing, scheduling, coordinating, and conducting the department Paramedic Academy for EMT-Paramedic Trainees, and related work as apparent or assigned. Will maintain trainee records, compile, schedule, and analyze quality management data and audits, provide remediation to EMT-Paramedic Trainees when necessary, and provide educational instruction. Work is performed under the general direction of the Emergency Services Training Coordinator and/or Emergency Medical Services Assistant Operations Officer.

Requirements

  • Associates Degree and three to five years working in Emergency Services or the equivalent combination of education and experience.
  • NC Office of EMS Level II Instructor certification required within one-year of employment.

Responsibilities

  • Develop, plan and execute annual and periodic scope-of-practice testing, curriculums, workshops, and provide instruction for all divisions and other agencies as needed or required.
  • Prepares, selects, assembles, and distributes educational information and material to employees, local agencies or organizations, professional groups, or other interested groups.
  • Develop, administer and maintain a quality management system and conduct random and scheduled audits.
  • Compile and analyze the quality management data to provide detailed reports that highlight activities and performance in each area, and present the data to management and relevant officials.
  • Maintain electronic employee training records for all medical first responders within the county, update appropriate state or federal databases, and assist employees and first responders with preparation for re-credentialing through the state agencies.
  • Works closely with the Medical Director, ES Division Majors, Captains and shift supervisors in all divisions to identify areas of individual employee performance that requires attention; develops performance improvement plans (PIP) for those employees, and provide oversight and supervision during the PIP period.
  • Assist employees and all medical first responders with local and state testing requirements, as well as scheduling oral and written review with the Medical Director.
  • Establish and maintain cooperative work relationships with the public, and with federal, state and county agency personnel.
  • Emergency Management duties and responsibilities as assigned during emergency operations center activations, exercise, training, specials events and/or emergency incidents.
  • Acquire and maintain other credentials as required (ie., Telecommunicator, Emergency Management, Fire, Rescue, etc…)
  • Abides by, enforces and participates in the implementation and ongoing oversight of Randolph County Government safety standards and regulations.
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