Emergency Room Technical Asst

Henry Ford Health•Detroit, MI

About The Position

The Emergency Room Technical Assistant supports patient care and helps keep the emergency room operating smoothly. The role assists with vital signs, EKG monitoring, and other technical tasks under the guidance of the nursing and provider team. It also provides patients with positioning, comfort measures, and basic care; prepares treatment areas; restocks supplies; and ensures equipment is ready for use. The assistant communicates with patients and families, collaborates with nurses, providers, and other emergency room staff, and helps with patient transport and documentation. All duties are performed under the direct supervision of a registered nurse or provider and within the assistant’s scope of practice. The role requires adherence to safety and infection-control procedures and maintaining a clean, organized treatment environment. The position includes a 180-day orientation period.

Requirements

  • High school diploma or GED equivalent.
  • BCLS certification.
  • At least one of the following: B-EMT certification; completion of a formal Medical Assistant program; completion of a formal nursing education program (two-year degree or higher); completion of a formal medical doctor education program; or one year of applicable Emergency Room Technical experience, with applicable certification or program completed within 12 months of hire.
  • Ability to work under the direct supervision of registered nurses and providers within the scope of practice.
  • Commitment to safety, infection control, and professional excellence.
  • Willingness to complete a 180-day orientation period.

Nice To Haves

  • Previous Emergency Department Technician or Medical Assistant experience.
  • EMT license.
  • Passion for emergency medicine and a track record of thriving in fast-paced environments.

Responsibilities

  • Assist with vital signs, EKG monitoring, and other technical tasks under the guidance of nursing and provider staff.
  • Assist patients with positioning, comfort measures, and basic care needs.
  • Prepare treatment areas, restock supplies, and ensure equipment is ready for clinical staff.
  • Communicate with patients and families, answer questions, and provide reassurance.
  • Collaborate with nurses, providers, and other emergency room staff to deliver patient care.
  • Follow safety protocols and infection-control procedures, and maintain a clean, organized treatment environment.
  • Assist with patient transport, documentation, and other tasks that support emergency room operations.
  • Perform all duties under the direct supervision of a registered nurse or provider and within the scope of practice.
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