Emergency Response Team Supply Chain Coordinator

International Rescue Committee

About The Position

The Emergency Response Team Supply Chain Coordinator provides leadership and technical direction for an effective, high-quality, timely supply chain response during humanitarian emergencies. The role coordinates procurement, warehousing and inventory, fleet and logistics, and medical and pharmaceutical supply chains. It is part of both the IRC’s Global Supply Chain and Emergency Unit and supports emergency and outbreak responses, including filling gaps or adding capacity to country teams. The coordinator reports to the Director, Emergency and Health Supply Chain when not deployed. During deployments, the role works under the direction of the Emergency Response Director or designated country or regional emergency lead, with technical backstopping from the Director, Emergency and Health Supply Chain. The position contributes to emergency response planning and implementation, compliance, staff development, preparedness, and respectful partnerships. ERT staff are expected to deploy in the field for up to 65% of their time and be able to deploy to an emergency site within 72 hours of notification.

Requirements

Advanced degree, with 3–6 or more years of progressive supply chain experience, or equivalent education and experience.
Proven experience developing and managing supply chain or logistics functions in an international nongovernmental organization, including in emergency or conflict settings.
Demonstrated leadership across supply chain disciplines, including planning, procurement, and logistics.
Knowledge and experience in medical logistics and the procurement, storage, transport, and distribution of pharmaceuticals.
Broad knowledge of supply chain strategies, market analysis, procurement and contracting, vehicle and fleet management, inventory, property, and asset management.
Experience building strong teams and establishing new operations, with the ability to communicate and work effectively with senior management, operations and program staff, and other functions.
Experience leading multidisciplinary, cross-cultural teams, with mentoring, coaching, motivational, and team-building skills.
Commitment to inclusion and fair treatment of staff, including the ability to identify and address barriers affecting marginalized groups in emergency response.
Strong collaboration, influencing, interpersonal, and analytical skills, with the ability to work across countries, cultures, and organizational units.
Proven experience in remote management.
Strong financial management and budgeting skills.
Strong computer, radio, and communications equipment skills.
Licensed and able to drive manual-transmission 4WD vehicles.
Resilient, organized, hardworking, and positive attitude.
Fluency in written and spoken English and French is mandatory.

Nice To Haves

Arabic language skills.
Spanish language skills.

Responsibilities

Provide technical oversight and leadership for supply chain functions supporting emergency responses, ensuring adherence to IRC Global Supply Chain standard operating procedures.
Contribute to field leadership, Emergency Unit and Global Supply Chain workplans, and represent supply chain within the unit.
Provide gap-filling support or additional capacity to country program teams where needed.
Serve as an expert in IRC’s Integra ERP system and train and mentor supply chain and program staff.
Participate in project cycle meetings to identify and resolve supply chain issues throughout project design, planning, opening, review, close-out, and learning.
Prepare and maintain emergency procurement plans and country sourcing strategies for active and pipeline grants in collaboration with program technical coordinators and managers.
Ensure the supply chain department is appropriately staffed and staff responsibilities are clearly defined.
Ensure procurement complies with IRC and donor policies, including requirements for pharmaceuticals and medical equipment; apply procurement and contracting procedures and use existing procurement agreements where appropriate.
Ensure procurement data is accurate and reports are submitted on time to inform decisions; train Emergency Unit supply chain staff in procurement processes and tools.
Ensure procurement waiver files contain required documentation, manage waivers with appropriate country leadership approval, and ensure supplier files document performance feedback.
Ensure segregation of duties, timely fulfillment of program supply requirements, and development and regular review of grant procurement and distribution plans.
Ensure end-to-end procurement is conducted through Integra and deviations are documented and reported through approved mechanisms.
Follow the Pharmaceutical Quality Assurance Policy when procuring and delivering medical commodities.
Implement inventory policies, including cycle counts, discrepancy reporting, pharmaceutical quality assurance, and applicable cold-chain policies; ensure grant inventory reports are accurate, reviewed, and approved before grant close-out.
Ensure warehouse safety and security requirements and asset maintenance plans are in place.
Ensure vehicle safety policies are in place and followed; develop and use fuel-management tools; maintain vehicle registration, licensing, and insurance; and ensure vehicle reports, movement planning, tracking, and driver management processes are in place.
Ensure new supply chain staff receive 90-day objectives, staff development plans are based on documented training needs, and objectives align with organizational priorities and operational contexts.
Ensure supply chain staff and relevant counterparts receive appropriate training and sign required conduct and conflict-of-interest documents in line with procedures.
Identify supply chain risks and mitigation measures, including red flags; support audit corrective actions and ensure ethical supply chain practices.
Ensure compliance with IRC and donor policies in procurement and distribution of program supplies and assets; assess supply chain policies, procedures, controls, and performance and address deviations where assigned.
Lead or support donor and IRC internal audits of the supply chain department and develop and implement corrective-action and improvement plans.
Work with the Emergency Unit and high-risk country programs on emergency preparedness through training, mentoring, and remote technical support; contribute to Emergency Unit trainings and conferences.
Promote effective, respectful, partner-led programming consistent with IRC’s partnership approach.
Contribute to Partner Capacity Analysis and partner support plans, assess whether partners can undertake emergency supply chain activities, and manage supply chain action items in partner support plans.
Work with partners to ensure project budgets reflect fair market value and allocate appropriate funding for IRC partner support; participate in the Partnership Working Group where applicable.
Work collaboratively with Emergency Response Team and Global Supply Chain colleagues, country program supply chain teams, and country program management.