Emergency Medicine Residency Program Manager - MUSC Florence Medical Center FT

Medical University of South Carolina•Florence, AL

About The Position

The Emergency Medicine Residency Program Manager develops and coordinates the day-to-day operations of MUSC Health Florence’s Emergency Medicine Residency Program and ensures compliance with ACGME accreditation requirements and institutional policies. The position reports directly to the Emergency Medicine Residency Program Director, with a dotted-line reporting relationship to the Corporate Graduate Medical Education Office in Charleston, SC. The manager oversees program operations, accreditation documentation and reporting, and systems used to administer resident and faculty information, evaluations, schedules, training records, and competency milestones. The role also coordinates resident recruitment, interviews, Match Day, onboarding, orientation, and ongoing communications among residents, applicants, faculty, leadership, and the GME office. The position provides administrative and financial support, including procurement, reimbursements, budget monitoring, and oversight of program expense accounts. It is a regular employee position scheduled for 40 hours per week.

Requirements

  • Bachelor’s degree or equivalent.
  • Work experience: 5 years for support roles or 0–2 years for professional roles.

Responsibilities

  • Ensure ongoing compliance with ACGME requirements, institutional policies, and accreditation standards; maintain program documentation and update information in ACGME’s Accreditation Data System.
  • Coordinate ACGME site visits, prepare required reports, and compile and submit reports to ACGME, GME, and other professional organizations.
  • Manage the MedHub Program Management System, including resident and faculty records, evaluations, duty hours, leave, schedules, conference attendance, portfolios, progress reports, and competency milestones.
  • Coordinate daily program operations, resident processing, licensure and credentialing requirements, and required certification classes.
  • Oversee conference, rotation, and resident call schedules; arrange conference rooms and keep schedules current in MedHub and the Simon on-call system.
  • Work with the Program Director to organize educational materials, manage program data and reporting, maintain affiliation agreements, prepare CME paperwork, and liaise with departments and institutions.
  • Serve as a liaison with the Corporate Graduate Medical Education Office; communicate program reminders and updates to residents and attend GME meetings.
  • Assist with development and maintenance of program policies, procedures, and the resident manual; coordinate accreditation preparations and meetings.
  • Coordinate guest speakers, off-campus educational opportunities, and recording and reporting of Grand Rounds and M&M attendance.
  • Manage recruitment processes, including ERAS, interview scheduling, candidate records, selection activities, and Match Day processes.
  • Maintain the program’s use of Thalamus; coordinate recruitment dinners, interview schedules and visits, applicant communications, and data used to prepare faculty ranking reports for the NRMP.
  • Coordinate resident onboarding and orientation, including post-Match communications with incoming residents, the GME office, hospital leadership, licensing contacts, and other MUSC departments.
  • Maintain onboarding materials in MedHub and coordinate orientation schedules and activities.
  • Manage program procurement, expense budgets, and reimbursements; process reimbursements for the program cost center.
  • Maintain oversight of resident salary and benefits.
  • Coordinate scheduling and logistics for program meetings, conferences, and events, including procurement and agreements as needed.
  • Monitor program expense accounts, journal entries in OurDay, and monthly income statement reports in Axiom; provide budget insight.
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