Emergency Dispatcher I/II

Kings County • Hanford, CA

4d • Onsite

About The Position

The Kings County Sheriff's Office is seeking dedicated and calm-under-pressure individuals to join their team as Emergency Dispatchers. In this role, you will operate communication and dispatch systems to receive, monitor, and transmit routine and emergency calls. You will dispatch public safety personnel and equipment for law enforcement, fire, medical, animal control, probation, and other safety services, ensuring prompt and accurate responses in accordance with County procedures. This position offers opportunities for growth within the Emergency Dispatcher series as experience is gained and duties become more independent and complex. If you are looking for a meaningful career that supports community safety and requires strong communication, multitasking, and decision-making skills, we encourage you to apply and join our dedicated team today!

Requirements

• Equivalent to completion of the twelfth (12th) grade.
• Emergency Dispatcher I: One (1) year of general clerical experience, preferably with considerable public contact.
• Emergency Dispatcher II: One (1) year of experience performing duties at a level equivalent to the classification of Emergency Dispatcher I with Kings County.
• Possession of a valid California driver's license issued by the Department of Motor Vehicles at the time of appointment.
• Emergency Dispatcher I: Ability to obtain, during one (1) year probationary period, an appropriate Public Safety Dispatchers Basic Course certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T.).
• Emergency Dispatcher II: Possession of an appropriate Public Safety Dispatcher Basic Course certificate issued by P.O.S.T.
• Qualify for security clearance through a background investigation and fingerprint check.
• Ability to work irregular hours including emergencies, evenings, weekends and holidays, work varying shifts as necessary, and be available to be called back or held over to ensure minimum staffing levels.
• This classification is designated as a “First-Responder.”

Nice To Haves

• Substitution for Emergency Dispatcher I experience: Successful completion of thirty (30) semester units from an accredited college or university may be substituted for the required experience.

Responsibilities

• Receives, analyzes, and evaluates 911, Sheriff’s emergency and business calls, inquiries and complaints, fire, ambulance, roads, animal control, and maintenance; dispatches calls to appropriate parties; determines proper jurisdiction, staff and equipment to be dispatched.
• Monitors several public safety frequencies and the status of public safety units to ensure officer safety and availability for services.
• Operates multiple communications devices and computers concurrently to insure swift and appropriate response to calls; continuously updates suspect information and deputy locations.
• Maintains efficient records of radio calls and information logs; maintains and accesses business and premise history and index files for emergency and other necessary contacts.
• Accesses local, state and federal criminal justice information systems; operates teletype systems to transmit and receive information.
• Maintains radio contact with local units on assignment, allied agencies, including mobile and portable units; recognizes units from other agencies and assists them with County units or provides requested information.
• Monitors alarms and security systems for businesses, relevant histories, and files for emergency contacts.
• Responds to radio traffic and requests and disseminates suspect information from roll call boards, prior calls, and bulletins; responds to in-house, radio paging, and after-hours phone lines.
• Provides information to field personnel responding to alarms such as location of water supply, fire hazards, response routes, etc.
• Responds to National Warning System alerts.
• Performs basic equipment adjustments and maintenance; may perform associated office support duties.
• As assigned, provides training or work instruction to newly hired Public Safety Dispatchers.
• Coordinates with and serves as back up to other local law enforcement agencies.
• Operates teletype terminals and other data communications equipment to send, receive and record information.
• Performs a variety of clerical work including computation of statistics and data entry.
• Performs related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED