Emergency Dept Technician - Empath

Lexington Medical Center•West Columbia, SC
•Onsite

About The Position

The Emergency Dept Technician performs patient care and related services in the assigned Emergency Department, supporting patients’ personal needs and comfort. The role also performs order-entry and clerical functions, stocks supplies, maintains patient rooms, and serves as a liaison among nursing staff, physicians, hospital personnel, patients, and visitors. The technician performs assigned patient-care tasks under the direction and supervision of a Registered Nurse and adapts duties as needed. After completing specialized training, the technician may perform a range of clinical tasks, including oxygen and cardiac-monitor setup, vital-sign collection, specimen collection, assistance with procedures, catheterization, patient transport, and one-to-one observation. The position may also function as a Unit Secretary, supporting patient flow, documentation, scheduling, communications, and admission processes. The technician helps maintain a safe, clean, and well-stocked environment; prepares rooms and equipment; assists with patient hygiene, mobility, meals, and transfers; reports changes in patient condition and abnormal results; documents care; and participates in safety, performance-improvement, and staff-training activities. The role includes required hazardous-waste training and management responsibilities.

Requirements

  • High school diploma or equivalent.
  • One year of patient-care experience in an acute-care setting. The experience requirement may be substituted for those who are a Certified Nursing Assistant, have EMT certification, or have completed a Fundamentals of Nursing course.
  • Basic Life Support certification and Crisis Prevention Institute training are required within 90 days of hire.
  • Basic computer skills and knowledge of medical terminology.
  • Working knowledge of computer systems to support patient-centered care, including order entry and chart documentation.

Responsibilities

  • Perform assigned patient-care tasks under the direction and supervision of a Registered Nurse, and perform clerical functions that support timely, effective patient care.
  • After specialized training, place patients on oxygen therapy and pulse oximetry as directed; place patients on cardiac monitors and obtain Lead II strips; take and record vital signs and weights; and report abnormal findings to the designated RN.
  • Collect blood specimens by venipuncture and deliver them to the laboratory as directed.
  • Set up sterile trays and assist physicians with suture repair; apply orthopedic splints and appliances; assist with casting and other orthopedic interventions; and provide crutch-walking instruction.
  • Set up water-seal drainage for chest tubes and obtain accurate 12-lead EKG tracings for delivery to a physician.
  • Insert Foley catheters and provide Foley care; perform straight intermittent urinary catheterization as directed; and serve as a Mayday team member by performing CPR and obtaining supplies, blood products, and equipment during codes.
  • Transport monitored and unmonitored patients within the department and throughout the hospital as directed, and provide one-to-one observation for patients under Immediate Treatment Certification.
  • When functioning as a Unit Secretary, answer zone phone calls and nurse-call requests, make patient rounds as directed, ensure charts and forms are complete, verify chart information, schedule procedures and appointments, request medical-record copies when indicated, arrange transportation, and monitor admission bed assignments and delays.
  • Facilitate patient flow within the zone, notify the Clinical Coordinator about ready rooms and process delays, and troubleshoot delays in obtaining specimens and results.
  • Clean and prepare rooms after discharge and update the EPIC tracker.
  • Round on patients, keep patients and families informed, and ensure patients have a call light within reach.
  • Assist with admissions, orient patients to the environment, and help patients prepare appropriately for examinations.
  • Recognize safety needs and take appropriate action to prevent injury.
  • Assist with personal hygiene; empty and clean bedpans, urinals, and bedside commodes; and record output as directed.
  • Change linens, make stretchers, organize patient environments, and provide other personalized services within scope of practice.
  • Pick up and return meal trays and feed patients who require assistance.
  • Assist patients with ambulation, positioning, turning, transfers to stretchers and wheelchairs, and transport or escort to tests, treatments, transfers, or discharge.
  • Change sterile and unsterile dressings as directed and maintain oxygen tanks.
  • Provide post-mortem care and transport patients to the morgue.
  • Assist nurses and physicians with treatments and examinations; place ordered supplies, specialty trays, or carts in rooms; and prepare rooms and equipment for patients.
  • Maintain clean and soiled utility rooms and ensure designated instruments are returned to the Sterile Processing Department.
  • Mark QA check sheets and check and refill ED specialty carts and boxes.
  • Anticipate admissions, discharges, and transfers and obtain wheelchairs or other equipment in preparation.
  • Report changes in patient condition and other relevant observations to the RN, and promptly inform the nurse when STAT or abnormal results become available.
  • Participate in performance-improvement and patient-safety initiatives and attend at least 50% of staff and/or process-improvement meetings; obtain information from missed meetings as needed.
  • Assist with unfinished work from the previous shift, contribute to orderly shift changes, and report off to the relief ED Technician.
  • Assist with orientation and training of new employees as requested.
  • Use and account for supplies and equipment conservatively; maintain a safe and clean environment; follow infection-control policies and documentation procedures; and report malfunctioning or unsafe equipment.
  • Maintain knowledge of ED supplies and document pertinent information accurately, legibly, completely, concisely, and promptly in the appropriate medical-record section.
  • Ensure hazardous waste and hazardous-waste pharmaceuticals are discarded, stored, and managed with compatible waste streams in properly labeled and closed containers before offsite disposal; complete initial RCRA training within six months of hire and annual continuing training.
  • Perform other duties as assigned.

Benefits

  • Day-one medical, dental, and life insurance benefits for benefit-eligible employees and their families.
  • Health-care and dependent-care flexible spending accounts.
  • 403(b) match plan enrollment eligibility from day one; Lexington Health matches dollar for dollar up to 6%.
  • Employer-paid life insurance equal to one times salary.
  • Optional supplemental life insurance with low-cost premiums, up to three times salary.
  • Employer-paid short-term and long-term disability coverage for full-time employees after 90 days of eligible employment.
  • Adoption assistance.
  • Tuition reimbursement.
  • Student loan forgiveness.
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