Emergency Dept Technician

MyMichigan Health•Saginaw, MI

About The Position

The ED Tech provides direct, compassionate, patient-centered care to emergency department patients, observation patients, and outpatients under the direction of physicians and registered nurses. Working as part of a multidisciplinary team, the tech supports timely, safe care for patients with a range of needs, including acute and non-acute conditions, and maintains a friendly, nonjudgmental manner in a frequently stressful environment. The position performs clinical and ancillary duties within the tech’s scope of practice, including collecting specimens and vital signs, assisting with treatments and procedures, supporting patient movement and transport, maintaining supplies and equipment, and completing clerical responsibilities. The tech uses sophisticated equipment, assists with emergency procedures under direct RN or physician supervision, and helps maintain patient flow, safety, infection prevention, and required documentation. The role also includes scheduled on-call work.

Requirements

High school education (listed as HIGH; no equivalent experience or specialization details provided).
Organizational skills to prioritize workload.
Interpersonal and communication skills to work successfully with individuals and groups at all levels and communicate ideas clearly.
Ability and competence to treat patients ranging in age from prenatal to 100 years and older.
BLS: Basic Life Support certification from AHA within one month of hire or transfer.
Must hold an internal MyMichigan Health Patient Care Technician certification; a current Michigan CNA registry document; Michigan EMT certification and licensure; Michigan MA certification or registration; or be a nursing student enrolled in an accredited nursing program who has successfully completed the first semester. Eligible current PCTs with expired CNA or EMT certification or a lapsed LPN license may pursue internal MyMichigan Health PCT certification.
TEAM ADVANCED: Techniques for Effective Aggression Management certification within six months of hire or transfer; employees in the position on or before 08/01/2024 have 24 months to complete it.
NIMS IS 100: Introduction to the Incident Command System certification within six months of hire or transfer.
NIMS IS 700: Introduction to the National Incident Management System certification within six months of hire or transfer.
Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
Ability to move freely about the facility with or without an assistive device and perform the job functions described.
Vision and hearing adequate to perform the work, with or without assistive devices.
Ability to sit, stand, and walk for extended periods; frequently change posture, including stooping, kneeling, or crouching; and perform dexterous tasks involving handling, reaching, grasping, fingering, and feeling.
Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
Ability to meet very-heavy physical demands: occasionally lift or carry over 100 pounds; frequently lift or carry over 50 pounds and/or walk, stand, or push or pull arm/leg controls; and constantly handle over 20 pounds.
Comply with required bloodborne-pathogen and tuberculosis testing.

Responsibilities

Maintain a friendly, customer-oriented, nonjudgmental manner and provide kind, compassionate, respectful, relationship-based care to patients, families, visitors, staff, and community members.
Follow RN direction and provide services prescribed by the physician’s plan of care and accepted evidence-based practices within the tech’s scope of practice.
Provide direct patient care, including minor treatments, answering call lights, assisting with transfers, responding to alarms, collecting vital signs and weights, and other assigned duties.
Report treatment effectiveness to the RN and contribute to updating or revising treatment plans in collaboration with team members.
Comply with applicable local, state, and federal regulations, facility and department policies, procedures, and professional standards.
Follow department and facility safety guidelines; identify and promptly report unsafe conditions or equipment; participate in safety drills; use appropriate lift equipment; and maintain department equipment.
Attend education days, pursue self-education and enrichment, and share information with coworkers.
Move, lift, and transport patients; perform intravenous access when ordered and within scope; and provide other clinical and technical care according to established policies.
Maintain clean and tidy examination rooms, inventory and restock room supplies, clean equipment, and support orderly patient flow.
Use cardiac monitors, apply leads, and operate equipment; assist with emergency equipment and procedures under the direct supervision of an RN or ED physician.
Complete required documentation and follow sterile technique during setup and procedures; assist physicians with procedures and minor surgery.
Support patient-care outcomes and safety, communicate identified problems to appropriate personnel, maintain the area according to Joint Commission standards, and participate in departmental quality-improvement activities.
Perform clerical duties, answer telephones, and enter laboratory and other orders as requested.
Follow emergency procedures, maintain a safe and secure patient environment, and observe fall-safety precautions.
Assist with ordering supplies, including medical, laboratory, and office supplies; special invoices; pharmacy orders; and stocking examination rooms and hand-cleaner bottles.
Follow infection prevention and control policies, isolation techniques, hand-hygiene requirements, and personal protective equipment requirements.
Demonstrate competency in Microsoft Windows and participate in further learning opportunities as required.
Work on call as scheduled and perform other duties as assigned.