Manager Emergency Dept

Community Health Systems Professional Services Corporation•Valparaiso, IN

17h

About The Position

The Manager, Emergency Department oversees daily department operations, nursing care delivery, and staff management. The role promotes excellence in patient care, quality outcomes, and employee engagement, while collaborating with leadership and interdisciplinary teams to support operational efficiency, regulatory compliance, and organizational goals for quality, safety, growth, and financial performance. The manager leads and develops staff, schedules employees, conducts performance evaluations, and consults with the Director on staffing issues. The role also manages the departmental budget, monitors expenditures, evaluates and implements technologies, and develops policies, procedures, and protocols. Additional responsibilities include supporting quality assurance and regulatory compliance, participating in audits and accreditation processes, coordinating service delivery with leadership and clinical partners, and staying current with industry and regulatory developments. The manager may work in a staff role when required.

Requirements

Associate degree in Nursing.
2–4 years of experience in a closely related field.
Registered Nurse (RN) state licensure and/or compact state licensure.
Basic Life Support (BLS) certification from AHA, ARC, or ASHI.
Advanced Cardiac Life Support (ACLS) certification from AHA, ARC, or ASHI.
Pediatric Advanced Life Support (PALS) certification from AHA, ARC, or ASHI.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster teamwork, professionalism, and continuous improvement.
Ability to delegate, work independently, and meet established deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

Bachelor's degree or higher.
2–4 years of previous leadership experience.
Certified Emergency Room Nurse (CEN).
Emergency Nursing Pediatric Certification (ENPC).

Responsibilities

Oversee daily Emergency Department operations, patient flow, resource utilization, and safe, high-quality, compassionate care.
Supervise and evaluate nursing and support staff, ensuring compliance with clinical standards, hospital policies, and professional practice guidelines.
Collaborate with the Director and interdisciplinary teams to establish and achieve departmental goals for quality, safety, patient experience, and operational performance.
Coordinate patient throughput and bed management with physicians, ancillary departments, and hospital leadership to reduce care delays.
Respond to emergencies, patient concerns, and staffing issues with sound judgment and leadership.
Provide staff leadership, mentorship, and professional development opportunities.
Schedule employees to use resources effectively and consult with the Director about staffing issues.
Conduct performance evaluations, set goals, and provide feedback on staff performance and development.
Develop and manage the departmental budget and monitor expenditures for cost-effective operations.
Evaluate and implement technologies to improve operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure regulatory compliance and, as applicable, oversee accreditation processes and participate in audits and inspections.
Follow quality control practices that promote accuracy, consistency, and safety.
Work with leadership teams to coordinate and improve service delivery.
Stay current with industry advancements, technologies, and regulatory changes.
May perform staff-role duties when required and meet the competencies established for that job.
Maintain regular and reliable attendance and comply with policies and standards.
Perform other duties as assigned.