Emergency Dept Assistant-Feinberg ED Full-time Evening/Mid

Northwestern Memorial Healthcare • Chicago, IL

1d • $24 - $24

About The Position

The Emergency Department Assistant (EDA) works in an assistive role to the Registered Professional Nurse, providing direct and indirect patient care activities in the Emergency Department. The EDA is a member of the ED multidisciplinary team and works under the direct supervision of the Registered Professional Nurse and ED Physician. The position reflects Northwestern Memorial’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, guidelines, and applicable regulatory and accreditation standards.

This position is scheduled for three 12-hour shifts per week, from noon to midnight, including every other weekend. The role supports patient care and efficient Emergency Department operations through clinical assistance, patient flow coordination, documentation, equipment and room readiness, and other tasks delegated by an RN or MD.

Requirements

• High school diploma or equivalent.
• Previous patient care experience.
• Demonstrated effective communication and interpersonal skills.
• CPR certification from the American Heart Association.

Nice To Haves

• Phlebotomy and ECG skills.
• Strong customer service orientation and ability to work in a fast-paced environment.
• College degree or interest in the healthcare field.
• EMT-B certification.

Responsibilities

• Follow established policies, procedures, and standards of care.
• Facilitate patient flow, assist the healthcare team, and independently perform assigned duties.
• Plan, organize, and prioritize daily activities and multiple tasks; give and receive shift report.
• Demonstrate familiarity with ED-specific protocols and equipment.
• Provide wound care, including cleansing and irrigating wounds using aseptic technique; apply dressings, ointments, and Steri-strips as directed; and remove sutures.
• Assist with splinting and orthopedic devices, patient positioning and immobilization for casting, and instruction in the use of crutches, canes, and other assistive devices.
• Perform ECGs, including STAT and chest-pain ECGs within 10 minutes; enter patient data and orders in Powerchart, retrieve prior ECGs, present ECGs to the ED Attending for review, document activity, and transmit data every two hours.
• Perform phlebotomy and collect urine, stool, and sputum specimens; label and process specimens according to protocols and policies.
• Perform bedside waived testing and maintain annual competency.
• Assist with admission, transfer, and discharge processes.
• Prepare patients and rooms for provider assessment, evaluation, diagnostic procedures, and therapeutic procedures, including lifting and positioning patients as required.
• Obtain and reassess vital signs; apply cardiac monitoring and pulse oximetry; prepare oxygen, suction equipment, and other respiratory aids; and collect and record intake and output.
• Assist with direct patient care and hygiene, make patient rounds, anticipate patient needs, respond promptly to call lights, and apply comfort and safety measures.
• Transport or retrieve patients, specimens, equipment, and supplies as needed, including escorting patients to the front door upon discharge.
• Document all patient care provided in the medical record, including the charge voucher.
• Remove fixed rings using a ring cutter and safeguard the identity and belongings of patients.
• Perform CPR and morgue care.
• Maintain a clean, safe, and attractive work environment; clean, organize, and prepare patient rooms and notify appropriate personnel when mopping or garbage disposal is needed.
• Maintain and order patient-care supplies in Powerchart; clean and prepare equipment for sterilization; return sterilized equipment to its proper location and store excess equipment.
• Perform daily departmental room checks and bedside waived-testing quality measures.
• Assist with order entry and telephone response; use and update online patient and bed-tracking systems.
• Perform tasks delegated by the RN or MD to facilitate patient care and efficient Emergency Department operations.
• Participate in Emergency Preparedness procedures.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED