Emergency Dept Assistant-Feinberg ED Full-time Days

Northwestern Memorial Healthcare•Chicago, IL

About The Position

The Emergency Department Assistant (EDA) provides direct and indirect patient care support to the Registered Professional Nurse in the Emergency Department. The EDA is a member of the multidisciplinary ED team and works under the direct supervision of the Registered Professional Nurse and ED Physician. The role follows organizational policies, standards of care, the Code of Ethics, the Corporate Compliance Program, and applicable regulatory and accreditation standards. This is a full-time days position at 36 hours per week (0.9 FTE). Compensation is listed at up to $24.26 per hour.

Requirements

High school diploma or equivalent.
Previous patient care experience.
Demonstrated effective communication and interpersonal skills.
CPR certification from the American Heart Association.

Nice To Haves

Phlebotomy and ECG skills.
Strong customer service orientation and ability to work in a fast-paced environment.
College degree or interest in the health care field.
EMT-B certification.

Responsibilities

Follow established policies, procedures, and standards of care.
Coordinate patient flow, assist the health care team, and independently perform assigned duties.
Plan, organize, and prioritize daily activities and multiple tasks; give and receive shift reports.
Demonstrate familiarity with Emergency Department protocols and equipment.
Provide wound care, including cleansing and irrigating wounds using aseptic technique; apply appropriate dressings, ointments, and Steri-strips; and remove sutures.
Assist with splinting and orthopedic devices, position and immobilize patients for casting, apply orthopedic devices, and instruct patients in the use of crutches and canes.
Perform ECGs, including stat and chest-pain ECGs within 10 minutes; enter patient and order information, retrieve prior ECGs, present ECGs to the ED Attending for review, document the activity, and transmit data every two hours.
Perform phlebotomy and collect urine, stool, and sputum specimens; label and process specimens according to protocols.
Perform bedside waived testing and maintain annual competency.
Assist with admission, transfer, and discharge processes.
Prepare patients and rooms for physician or nurse assessment, evaluation, and diagnostic and therapeutic procedures, including lifting and positioning patients when required.
Obtain and reassess vital signs; apply cardiac monitors and pulse oximetry; prepare oxygen, suction, and other respiratory aids; and collect and record intake and output.
Assist with direct patient care and hygiene, make patient rounds, respond promptly to call lights, and apply comfort and safety measures.
Transport or retrieve patients, specimens, equipment, and supplies as needed, including accompanying discharged patients to the front door.
Document patient care in the medical record, including charge vouchers.
Remove fixed rings using a ring cutter and safeguard patient identity and belongings; perform CPR and morgue care.
Maintain a clean, safe, and organized work environment; clean and prepare patient rooms and notify appropriate personnel about mopping and garbage disposal.
Maintain and order patient-care supplies in Powerchart; clean equipment for sterilization, return sterilized equipment to its proper location, and store excess equipment.
Perform daily departmental room checks and bedside waived-testing quality measures.
Assist with order entry and telephone response; use and update online patient and bed tracking systems.
Perform tasks delegated by the RN or MD to support patient care and efficient ED operations; participate in Emergency Preparedness procedures.