Emergency Dept Assistant-Feinberg ED Full-time Nights

Northwestern Memorial Healthcare • Chicago, IL

2d

About The Position

The Emergency Department Assistant (EDA) provides direct and indirect patient care activities in an assistive role to the Registered Professional Nurse. The EDA is a member of the Emergency Department multidisciplinary team and works under the direct supervision of the Registered Professional Nurse and ED Physician. The role follows Northwestern Memorial’s mission, vision, and values, its Code of Ethics and Corporate Compliance Program, and relevant policies, procedures, guidelines, and regulatory and accreditation standards.

The EDA helps coordinate patient flow, supports the health care team, and independently performs assigned duties. Responsibilities span direct patient care, patient preparation and transport, documentation, room and equipment upkeep, testing, and other activities delegated by an RN or MD to support patient care and efficient Emergency Department operations.

Requirements

• High school diploma or equivalent.
• Previous patient care experience.
• Demonstrated effective communication and interpersonal skills.
• CPR certification from the American Heart Association.

Nice To Haves

• Phlebotomy and ECG skills.
• Strong customer service orientation and ability to work in a fast-paced environment.
• College degree or interest in the health care field.
• EMT-B certification.

Responsibilities

• Follow established policies, procedures, and standards of care.
• Coordinate patient flow, assist the health care team, and independently perform assigned duties.
• Plan, organize, and prioritize daily activities and multiple tasks; demonstrate familiarity with ED protocols and equipment; and give and receive shift reports.
• Provide wound care, including cleansing and irrigating wounds using aseptic technique, applying dressings and ointments, applying Steri-strips as directed, and removing sutures.
• Assist with splinting, orthopedic devices, casting, and patient positioning or immobilization; apply specified splints and orthopedic devices.
• Instruct patients in the use of assistive devices and confirm competency in crutch walking and cane use.
• Perform ECGs, including stat and chest-pain ECGs within 10 minutes; enter procedure data, ensure order entry into Powerchart, retrieve prior ECGs, present ECGs to the ED Attending for review, document activity, and transmit data every two hours.
• Perform phlebotomy and collect urine, stool, and sputum specimens; label and process specimens according to established protocols and policies.
• Perform bedside waived testing and maintain annual competency.
• Assist with admission, transfer, and discharge processes.
• Prepare patients and rooms for physician or RN assessment, evaluation, diagnostic procedures, and therapeutic procedures; work may require lifting and positioning patients.
• Obtain and routinely reassess vital signs; apply cardiac monitors and pulse oximetry; and prepare oxygen, suction equipment, and other respiratory aids.
• Collect and record intake and output; assist with direct patient care and hygiene; round on patients and anticipate needs; answer call lights promptly; and apply comfort and safety measures.
• Transport or retrieve patients, specimens, equipment, and supplies as needed, including accompanying patients to the front door upon discharge.
• Document all patient care provided in the medical record, including the charge voucher.
• Remove fixed rings using a ring cutter and ensure the identity and possession of patient belongings.
• Perform CPR and morgue care.
• Maintain a clean, safe, and attractive work environment; clean, organize, and prepare patient rooms; and notify appropriate personnel about mopping and garbage disposal.
• Maintain stock of patient care items and order supplies in Powerchart.
• Clean and prepare equipment for sterilization, return sterilized equipment to its proper location, and store excess equipment.
• Perform daily departmental room checks and bedside waived testing quality measures.
• Assist with order entry and telephone response; use and update online patient and bed tracking systems.
• Perform tasks delegated by the RN or MD to facilitate patient care and efficient Emergency Department operations.
• Participate in Emergency Preparedness procedures.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED