Emergency Department Technician (ED Tech) - Emergency Department - Richmond Community Hospital - PRN

Bon Secours Health System • Richmond, VA

1d • $17 - $26 • Onsite

About The Position

The Emergency Department Technician provides direct patient care under the guidance of a registered nurse or designated healthcare professional, in accordance with applicable regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role supports patients in the Emergency Department at Richmond Community Hospital and includes basic care, patient safety support, documentation, and communication with patients and the care team. This is a PRN position scheduled for afternoons and nights.

Requirements

• High school diploma or GED.
• BLS Basic Life Support certification must be obtained from an approved source before providing direct patient care.
• Computer literacy.
• Ability to monitor patient conditions during treatment and inform medical professionals about patient conditions and care.
• Ability to record patients’ medical histories.
• Skills in sterile-field procedures, CPR, straight urinary catheterization, ear irrigation, patient positioning and transport, phlebotomy, performing EKGs, splinting, wound care, and obtaining vital signs including manual blood pressure.
• Customer service and patient-care skills.
• Attention to detail, problem solving, independent work, working under pressure, critical thinking, communication, teamwork, conflict resolution, active listening, relationship building, and empathy.

Nice To Haves

• BLS Basic Life Support certification upon hire.
• Current Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting certification.
• Previous experience as a Patient Care Technician, in a nursing support role, or in healthcare; alternatively, second-year nursing student status in a Registered Nurse program.

Responsibilities

• Provide basic patient care and comfort, including measuring vital signs, personal care and hygiene, mobility assistance, lab draws, ECGs, basic wound care, and other unit-specific duties under an RN’s direction.
• Complete patient rounding as assigned.
• Provide one-to-one patient safety companion services as needed.
• Communicate patient changes and concerns to nurses, serving as a liaison between patients and nursing staff.
• Provide customer service to patients, families, community providers, visitors, and employees.
• Document patient-care information accurately, precisely, and promptly, as applicable.
• Participate in handoff reports about pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Collect data within the scope of the role and complete applicable patient screenings.
• Promote quality and safety by seeking improvements to processes and systems that support patient care.
• Work independently, solve problems, and resolve conflict while working under considerable stress.
• Maintain knowledge of applicable policies and procedures.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED