Emergency Department Technician (ED Tech) - Peds Emergency Department - St. Mary's Hospital - PRN
About The Position
The Emergency Department Technician provides direct patient care under the guidance of a registered nurse or designated healthcare professional, following applicable federal, state, and local regulations and Bon Secours Mercy Health policies and procedures. This role is in the Pediatric Emergency Department at St. Mary's Hospital in Richmond and is PRN, with a listed shift of 11:30 a.m. to midnight. The ED Tech provides basic care and comfort, measures vital signs, assists with personal care, hygiene and mobility, and performs lab draws, ECGs, basic wound care, and other unit-specific duties under RN direction. The position also includes patient rounding, safety companion service when needed, documentation, data collection and screenings within scope, handoffs, and communication with nurses about patient changes and concerns. The technician is expected to provide high-quality service, complete delegated tasks after competency validation, contribute to quality and safety improvement, and work independently and effectively under stress. A high school diploma or GED is required. BLS certification is preferred upon hire and must be obtained from an approved source before providing direct patient care. Current EMR, EMT, or Medical Assisting certification is preferred. Previous patient-care or healthcare experience, nursing support experience, or second-year enrollment in an RN program is preferred. Training is not specified.
Requirements
- High school diploma or GED.
- BLS Basic Life Support certification must be obtained from an approved source before direct patient care; it is preferred upon hire.
- Ability to perform or support the listed skills and tasks, including computer literacy, patient monitoring, reporting patient conditions, recording medical history, sterile-field steps, CPR, straight urinary catheterization, ear irrigation, positioning and transporting patients, phlebotomy, EKGs, splinting, wound care, and obtaining vital signs including manual blood pressure.
- Attention to detail, problem solving, independent work, working under pressure, critical thinking, communication, teamwork, conflict resolution, active listening, relationship building, empathy, and customer service.
Nice To Haves
- Current certification as an Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assistant.
- Previous experience as a Patient Care Technician, in a nursing support role, or in healthcare; alternatively, second-year nursing student status in a Registered Nurse program.
Responsibilities
- Provide basic patient care and comfort under the direction of an RN, including vital sign measurement, personal care and hygiene, and assistance with mobility.
- Perform lab draws, ECGs, basic wound care, and other unit-based specialty duties as directed.
- Complete patient rounding as assigned.
- Provide one-to-one patient safety companion service as needed.
- Act as a liaison between patients and nurses by reporting changes and concerns.
- Provide customer service to patients, families, community providers, visitors, and employees.
- Document patient-care information accurately, precisely, and promptly as applicable.
- Participate in handoff reports covering pertinent patient and departmental needs when arriving and leaving.
- Perform delegated tasks after competency has been validated.
- Collect data within scope and complete applicable patient screenings.
- Promote quality and safety by seeking improvements to processes and systems that enhance patient-care delivery.
- Work independently, solve problems, and resolve conflict while working under considerable stress.
- Maintain knowledge of applicable policies and procedures.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.
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What This Job Offers
Education Level
High school or GED
