PAT CARE TCHN

UCSF•San Francisco, CA

20h•$39 - $48

About The Position

The Emergency Department Technician (EDT) assists with patient care under the direction of an RN, MD, PA, or NP. The role supports quality patient care and customer service by learning new skills, meeting patient needs, and maintaining cooperative, respectful communication with coworkers, other staff, patients, and the public. The EDT demonstrates sensitivity to age-specific needs and cultural differences and gives and receives feedback professionally. The position performs technical and general patient-care duties, including measuring and reporting vital signs, performing EKGs, monitoring patients, supporting oxygen therapy and routine wound care, assisting with splints and mobility, and documenting care. It also involves helping patients with examinations, hygiene, elimination, nutrition, transport, and admission paperwork; responding to emergencies; and maintaining equipment and supplies. The EDT follows UCSF Medical Center policies, privacy and safety requirements, infection-control practices, and Living PRIDE standards. The position requires flexibility to orient and work at all UCSF Medical Center locations.

Requirements

At least 1 year working as an ED Technician or EMT.
Prior experience as a PCA or PCT in a high-volume department.
GED or high school graduation.
Current BLS certification.
Ability to work effectively within a team.
Ability to satisfactorily perform the duties described in the job description.
Willingness to be taught and learn new skills.
Ability to understand and communicate effectively in English, orally and in writing.
Ability to perform basic arithmetic computations, including addition and subtraction.
Ability to organize and effectively set priorities.
Ability to carry out first-responder duties in emergency situations.
Basic computer skills.
Flexibility to orient and work at all UCSF Medical Center locations.

Nice To Haves

Knowledge of medical terminology appropriate to the job responsibilities.
Three years of ED Technician experience.
Phlebotomy license.
EMT/paramedic training or nursing student status with a completed med-surg rotation.

Responsibilities

Measure, record, and report vital signs, oxygen saturation, and other assigned data.
Perform 12-lead EKGs, including right-sided and posterior leads; stamp and deliver EKGs to the Attending MD, retrieve prior EKGs, and edit and deliver EKG copies and computer discs to the EKG Department each morning.
Perform phlebotomy if certified and in accordance with Nursing Department competency requirements.
Place patients on bedside and portable cardiac monitors.
Set up and maintain oxygen therapy equipment and ensure oxygen tanks are full before patient transport.
Perform routine wound care as directed, including preparing suture trays, irrigating wounds, and applying dressings such as Steri-Strips and tube gauze.
Apply and remove splints as instructed by an MD, PA, or NP; apply ice packs and orthopedic soft goods as directed; and assist patients with crutch walking.
Clean equipment, especially portable monitors; tag malfunctioning equipment and take it to the appropriate location for repair.
Operate unit equipment and systems, including the Last Word tracking system, fax machine, Nurse Call, and imprinter device.
Document procedures and care accurately, legibly, and with the required signature.
Prepare patients for examination, including helping them undress and put on a gown as needed.
Provide or assist with personal hygiene and respond promptly to patient call lights.
Assist patients with elimination using a urinal, bedpan, commode, or bathroom; record output.
Assist with nutrition, including setting up meal trays, cutting food, and feeding patients.
For admitted patients, complete the Property Record and give the Nursing Admission Assessment Form to the patient or family member.
Transport and transfer patients and equipment using proper body mechanics.
Stock IV carts, bedside carts, and other carts as needed.
Carry out first-responder duties in emergency situations.
Follow unit, department, and Medical Center policies, procedures, and work rules; maintain confidentiality and comply with HIPAA.
Follow Medical Center house and telephone standards, infection-control practices, and health and safety policies; complete annual safety and workplace-violence training.
Support the Medical Center’s mission, philosophy, and goals; participate in unit/team goals, staff meetings, in-services, educational programs, and quality assurance and improvement activities.
Maintain a clean, safe, and functional work environment; follow environmental cleaning and safety practices and report unsafe or broken conditions or equipment.
Start work at the scheduled time, complete work on time, follow paid-time-off guidelines, and comply with the dress code, including photo identification requirements.
Provide assistance to team members, use the appropriate chain of command, and perform other assigned duties, including tasks such as emptying linen hampers, answering phones or unit reception, and collecting meal trays.
Demonstrate service excellence and Living PRIDE standards through effective communication, professionalism, respect, cultural sensitivity, teamwork, and appropriate handling of protected or sensitive information.
Provide appropriate care based on the needs of individual patients, including age-specific needs.