Emergency Department Technician-Full Time Nights

Northwestern Memorial Healthcare•McHenry, IL

About The Position

The Emergency Department Technician NWR position supports Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. The role provides patient care within a defined scope of practice, including monitoring and observation, specified treatments and procedures, environmental and personal safety, and effective communication. The technician assesses and cares for patients across age groups according to age-appropriate needs; identifies, reports, provides care for, and documents patient problems in collaboration with physicians, nurses, and technical staff. The position also supports patient and family communication and education, safe patient transport, and efficient use of hospital and Emergency Department information systems. It requires flexibility and effective multitasking in a changing, high-volume Emergency Department setting, as well as maintaining required certification or licensure and participating in ongoing education.

Requirements

  • CNA (Certified Nursing Assistant) certificate, or current EMT-B/P license, or CMA (Certified Medical Assistant) with 5+ years of experience.
  • High school diploma or GED.
  • BCLS.

Nice To Haves

  • ACLS certification.

Responsibilities

  • Assess patients in all age groups and provide care based on age-appropriate needs.
  • Identify, report, provide care for, and document patient problems in collaboration with physicians, nurses, and technical staff.
  • Communicate effectively with patients, families, physicians, and other healthcare team members.
  • Transport patients safely using appropriate transport devices.
  • Assist Emergency physicians, nurses, and technical staff with patient education, including use of appropriate educational materials.
  • Access hospital and Emergency Department information systems to provide efficient service to physicians, nurses, and technologists.
  • Maintain personal growth and development through mandatory in-services, meetings, Skill’s Days, and other educational opportunities.
  • Support bedside reporting and hourly rounding.
  • Adapt role responsibilities to changes and interruptions in the Emergency Department setting.
  • Multitask efficiently while maintaining high-quality patient service, including during high-volume periods.
  • Maintain current certification or licensure by meeting specific state requirements.
  • Perform other duties as assigned.

Benefits

  • Competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
  • A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
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