Emergency Department Tech

MyMichigan Health•Midland, MI

About The Position

The Emergency Department Tech provides direct, compassionate, nonjudgmental patient care to emergency department patients, observation patients, and outpatients under the direction of physicians and registered nurses. Working as part of a multidisciplinary team, the tech supports timely, safe, patient-centered care in a friendly environment, including for acutely ill and non-acute patients. The role includes clinical and ancillary duties such as specimen and lab collection, vital signs, EKGs, intravenous access when ordered and within scope, minor treatments, respiratory treatments, room and equipment cleaning, stocking supplies, patient transportation, clerical tasks, and assisting with procedures. The tech uses sophisticated equipment and cares for patients across the age range from prenatal to 100+ years in a frequently stressful environment. The tech follows the RN’s direction and the physician’s authorized plan of care, works within scope and established standards, reports treatment effectiveness and identified concerns, and collaborates with team members to support care outcomes and safety. The position also involves maintaining patient flow, documentation, infection prevention practices, emergency preparedness, unit quality standards, and a safe and secure patient environment. The employee must be competent in Microsoft Windows and may be required to participate in additional learning opportunities. The role is scheduled for on-call work.

Requirements

High school diploma or GED.
Hold an internal MidMichigan Health Patient Care Technician certification, or a current Michigan CNA registry document, Michigan EMT certification and licensure, Michigan-certified or registered Medical Assistant credential, or be a nursing student enrolled in an accredited nursing program who has successfully completed the first semester. An internal certification opportunity may be offered to current PCTs with expired CNA or EMT certification or a lapsed LPN license.
Obtain AHA Basic Life Support certification within one month of hire or transfer.
Complete TEAM ADVANCED (Techniques for Effective Aggression Management) within six months of hire or transfer; employees in the position on or before 12/31/2023 have 24 months to complete it.
Complete NIMS IS 100 and NIMS IS 700 within six months of hire or transfer.
Organizational skills to prioritize workload.
Interpersonal and communication skills to work with individuals and groups at all levels and communicate ideas clearly and understandably.
Knowledge, ability, and competence in treating patients ranging in age from prenatal to 100+ years.
Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
Ability to move freely about the facility, with or without an assistive device, and perform the job functions described.
Vision and hearing sufficient to perform the job, with or without assistive devices.
Ability to sit, stand, and walk for long periods and make frequent postural changes such as stooping, kneeling, or crouching.
Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
Dexterity for handling, reaching, grasping, fingering, and feeling, sometimes repetitively.
Ability to meet the very-heavy physical demand level: occasionally lift or carry over 100 pounds; frequently lift or carry over 50 pounds and/or walk, stand, or push/pull arm or leg controls; and constantly handle over 20 pounds.
Follow MyMichigan Health bloodborne-pathogen and TB-testing requirements.

Nice To Haves

PALS (Pediatric Advanced Life Support).
TNCC (Trauma Nurse Core Course) or ATCN.
EMT-B, EMT-S, Dysrhythmia Interpretation, or Certified Educated Nurse Aide credentials are listed as nonessential credentials.

Responsibilities

Provide friendly, compassionate, respectful, nonjudgmental, relationship-based service to patients, families, visitors, staff, community members, and others encountered while representing MyMichigan Health.
Follow RN direction and provide services prescribed by the physician’s authorized plan of care, within the tech’s scope of practice and accepted standards.
Provide direct patient care, including minor treatments, answering call lights, assisting with transfers, responding to alarms, and other assigned duties.
Report treatment effectiveness to the RN and contribute to treatment-plan updates or revisions in collaboration with the care team.
Comply with applicable local, state, and federal regulations and MyMichigan Health and ED policies and procedures; maintain professional standards.
Follow department safety and infection-prevention practices, maintain equipment, promptly report unsafe conditions or equipment, participate in medical-center safety drills, and routinely use appropriate lift equipment.
Attend education days, pursue self-education and enrichment, and share information with coworkers.
Collect vital signs and weight; move, lift, and transport patients; perform EKGs; and perform ordered intravenous access when within scope.
Perform other clinical and technical aspects of care in accordance with established policies.
Maintain clean and tidy examination rooms, inventory and stock room supplies, clean equipment, and support orderly patient flow.
Use cardiac monitors, apply leads, and operate equipment; assist with emergency equipment and procedures under direct RN or ED physician supervision.
Complete required documentation and follow sterile technique during setup and procedures; assist physicians with procedures and minor surgery.
Support ED mission, goals, policies, and standards; assist the RN in meeting patient care outcomes and safety needs; communicate problems and take action to meet patient needs.
Help maintain the unit according to Joint Commission standards and participate in departmental quality-improvement activities.
Perform clerical duties, answer telephones, enter labs and other orders as requested, and enter point-of-care results in the EMR.
Follow medical-center emergency procedures, maintain a safe and secure patient environment, and observe fall-safety precautions.
Assist with ordering supplies as indicated, including medical, lab, and office supplies, special invoices, and pharmacy orders; stock exam rooms and refill hand-cleaner bottles.
Implement infection-prevention and control policies, including isolation techniques, hand hygiene, and use of personal protective equipment.
Work on-call as scheduled and perform other duties as assigned.