Emergency Department Tech

MyMichigan Health•Midland, MI

About The Position

The Emergency Department Tech provides direct, individualized, compassionate, and nonjudgmental care to emergency department, observation, and outpatient patients under the direction of physicians and registered nurses. The role works as part of a multidisciplinary team to provide patient-centered, timely care in a safe and friendly environment, including care for acutely ill and non-acute patients. The position performs clinical, technical, ancillary, and clerical duties within the tech’s scope of practice and assigned plan of care. The work involves sophisticated equipment and a variety of patients in a frequently stressful environment. Duties include collecting vital signs, weights, specimens, and laboratory samples; performing EKGs and ordered intravenous access when within scope; assisting with treatments, procedures, and minor surgery; supporting patient movement and transport; maintaining exam rooms and equipment; handling clerical tasks and order entry; and contributing to patient flow, safety, infection prevention, documentation, and quality improvement. The tech is also responsible for scheduled on-call work and other duties as assigned.

Requirements

High school diploma or GED.
Must hold an internal MidMichigan Health Patient Care Technician certification, a current Michigan CNA registry document, Michigan EMT certification and licensure, Michigan MA certification or registration, or be a nursing student enrolled in an accredited nursing program who has successfully completed the first semester. An internal PCT certification may be offered to current PCTs with an expired CNA or EMT certification or lapsed LPN license.
Basic Life Support certification from AHA within one month of hire or transfer.
TEAM Advanced (Techniques for Effective Aggression Management) certification within six months of hire or transfer; employees in the position on or before December 31, 2023 have 24 months to complete it.
NIMS IS 100 certification within six months of hire or transfer.
NIMS IS 700 certification within six months of hire or transfer.
Organizational skills to prioritize workload.
Interpersonal and communication skills to interact with individuals and groups at all levels and communicate ideas clearly.
Knowledge, ability, and competence to treat patients ranging in age from prenatal to 100 or older.
Ability to handle multiple tasks, work independently and with others, maintain regular and predictable attendance, and stay awake.
Ability to move freely around the facility with or without an assistive device and perform the job functions described.
Ability to meet very heavy physical demands: occasionally lift or carry over 100 pounds; frequently lift or carry over 50 pounds and/or walk, stand, push, pull, or operate arm/leg controls; and constantly handle over 20 pounds.
Ability to sit, stand, and walk for extended periods; make frequent postural changes such as stooping, kneeling, or crouching; and perform dexterous tasks involving handling, reaching, grasping, fingering, and feeling.
Overall vision and hearing, with or without assistive devices.
Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
Compliance with required bloodborne pathogen and TB testing.

Nice To Haves

PALS (Pediatric Advanced Life Support) certification.
TNCC (Trauma Nurse Core Course) or ATCN certification.
EMT-B (EMT Basic) credential.
EMT-S (EMT Specialist) credential.
Dysrhythmia Interpretation credential.
CENA (Certified Educated Nurse Aide) credential.

Responsibilities

Provide respectful, compassionate, nonjudgmental, customer-oriented care to patients, families, visitors, staff, and community members as part of a multidisciplinary team.
Follow RN direction and provide services prescribed by physicians’ authorized plans of care and accepted evidence-based practice within the tech’s scope of practice.
Provide direct patient care, including minor treatments, answering call lights, assisting with transfers, responding to alarms, and other assigned duties.
Report treatment effectiveness to the RN and contribute to reviewing or revising treatment plans with the care team.
Follow applicable local, state, and federal regulations, ED policies and procedures, and professional standards.
Follow department safety guidelines, participate in safety drills, use appropriate lift equipment, identify and report unsafe conditions or equipment, and maintain department equipment.
Attend education days, seek self-education and enrichment, and share information with coworkers.
Collect vital signs, weights, specimens, and laboratory samples; perform EKGs and ordered intravenous access when within scope.
Assist with patient care, movement, lifting, and transport; maintain orderly patient flow and clean, stocked exam rooms and equipment.
Operate cardiac monitors and related equipment; assist with emergency equipment and procedures under direct RN or ED physician supervision.
Complete required documentation and follow sterile technique during setup and procedures.
Support patient care outcomes and safety, communicate problems to appropriate personnel, help maintain Joint Commission standards, and participate in quality improvement activities.
Perform unit assistant and clerical duties, answer telephones, enter laboratory and other orders as requested, and enter point-of-care results in the EMR.
Assist with medical procedures and minor surgery and demonstrate knowledge of sterile technique.
Follow emergency procedures, help maintain a safe and secure environment, and observe fall-safety precautions.
Assist with ordering supplies, including medical, laboratory, and office supplies and pharmacy orders as indicated; stock exam rooms and refill hand-cleaner bottles.
Follow infection prevention and control policies, isolation techniques, hand hygiene requirements, and personal protective equipment requirements.
Demonstrate competency in Microsoft Windows and participate in further learning opportunities offered by MyMichigan Health as needed.
Work on-call as scheduled and perform other duties as assigned.